Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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That's great news! We're glad to hear that had a quick fix! If you need anything else don't hesitate to reach back out and let us know. ^AM
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Replying to @Being_Skipper
No worries, let's get you up to the account team to assist! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Replying to @EvilNukem
We have an account team set up to assist with these specific scenarios! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
No worries, I can try to assist you with some basic steps! Mind telling me what troubleshooting steps you have already tried at this time? ^TK
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Replying to @SkyqroTweets_
I'm not able to check for you from Social, however, I can tell you if those games are both attached to the same Microsoft Account then you should be eligible. You can read more here: bit.ly/3TtwrH4 ^TK
Replying to @d_manansh
Unfortunately, the only way to undo it is to turn it back to survival and then grind those achievements again. T.T ~TK
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Replying to @HyperDeathGami1
That's a bit rough! I would suggest reaching out to the Xbox/Microsoft Support team for assistance with your account: nitter.vloup.ch/xboxsupport or support.xbox.com ^TK
Replying to @BobRoss87054141
Are you both on the Window Edition of the game? If they are on the Java Edition you won't be able to connect on their Realm with them to play the game due to cross-platform is not compatible. ^TK
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Replying to @IndianG69484519
I think this would be a great idea to give devs feedback on! I'll point you in the right direction: feedback.minecraft.net/hc/en… ^TK
Are you playing over WiFi or cellular data? Have you tried uninstalling/reinstalling? ^TK
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Replying to @HyVibey
Do you mean how it shows up in the game? If you clarify a bit more I'll do my best to answer your question but the wording on this one has me a bit confused. ^TK
What platform do you happen to be playing on and what troubleshooting have you already done at this time? ^TK
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Replying to @CORCAoffical
I need you to clarify what you mean? Do you mean you want to play Minecraft on PC as well or you bought the Marketplace Item Jurassic? ^TK
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Replying to @_RETRO_OG
If you happen to run into these issues again I would recommend bug reporting! ^TK
Replying to @SHXDO0W
That's so great to hear! If you run into any issues in the future make sure to reach out to us for assistance. ^TK
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
We should have our team take a look into what's going on! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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Replying to @rhglz1337
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Replying to @LifeisStrange06
Did you link the correct Microsoft Account with your purchased items? ^TK
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WHich Platform though? Xbox, Playstation, and so on :) ^TK