Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
Sometimes the subscription can hang but our Realms team can get your Realm up and running! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
This is something that happens but we can do a little troubleshooting! Can you clear any items you're not using from Minecraft (Make space), log all the way out of your Microsoft Account and log back in, and then let me know if it still doesn't work. ^TK
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We apologize for the inconvenience, this is currently a known issue and the team is working on a fix. We have no ETA at this time and appreciate the patience. ^TK
If you have a backup of the Realm, then yes, you can use the backup to return to a point in the game before you died. Do you happen to have any mods on your game? It can cause issues like this. ^TK
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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We'll get our tech team to take a look at this one and work to assist you! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
This issue should be resolved at this time! If you're still experiencing issues please let us know and we'll do our best to assist you. ^TK
Could be something wrong with the texture pack that you are trying to use. Does the Realm work without the texture pack? ^TK
Your friend is going to need to reach out to Xbox/Microsoft Support for account recovery. nitter.vloup.ch/xboxsupport or support.xbox.com ^TK
This issue should be resolved at this time! If you're still experiencing issues please let us know and we'll do our best to assist you. ^TK
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Not sure to be honest with you! I'm reaching out to my team in regards to this question but I may not be able to find if this is a bug or a feature! Gimme a bit for this one and I'll reply on whether I can find something or not ^,^ ~ TK
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It should appear in your dressing room in both versions. Can you double check and get back to me? If not, i'm going to have to send you up to our team to take a closer look. ^TK
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Let's have our tech team take a look into this! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
You'll need to reach out to our Account support team for assistance. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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We're not able to assist with account recoveries over social support at any time due to player private info. You will need to continue waiting for a response through a support ticket. ^TK
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Let's get you up to our tech team to take a look into what's going on! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
You won't be able to transfer it persay but if you changed the name on the account you don't want the name on, you should be able to change the username on the other account to the one you want if that makes sense. ^TK