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Redmond, WA
Joined January 2013
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I want our team to take a closer look into this matter! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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Replying to @CrazyShade
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag.^TK
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Replying to @SavageG39017708
I would also suggest contacting our Marketplace team as well! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Replying to @SavageG39017708
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
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Replying to @rafsan__m
Once a Microsoft account has been linked to a PSN account, neither of the accounts can be associated with a different account. Unlinking accounts will cause your purchases to be returned to the original Microsoft account and will no longer be available on the PSN account. ^TK
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
Replying to @gg02232007
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
Replying to @Dxthly
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
Replying to @HeavenSoFar
If you're not getting a response back in your ticket I would suggest sending another ticket! Make sure you send it with an email that you still have access to. ^TK
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Replying to @Michael_asd321
Sorry to hear about that! Since you already created a ticket, I'd wait for our Realms team to get back to you and they'll look into this for you. ^BT
Yep, that's the same issue! We apologize for the inconvenience, this is currently a known issue and the team is working on a fix. We have no ETA at this time and appreciate the patience. ^BT
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Replying to @thetaylortay
Let's have our Accounts team take a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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Replying to @krquale
Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Replying to @RudyJASchmitz
Let's have our Accounts team take a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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Let's have our Accounts team take a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
Replying to @JesusDNG1
Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Replying to @Titanborne
Thanks for putting in that ticket! Our Marketplace team should reach out to you as soon as they reach it. ^BT
Replying to @LesaneLJH @Mojang
Capybaras are super cute!! Feel free to send that suggestion over to our Feedback page so our devs can take a look! feedback.minecraft.net/hc/en… ^BT
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Replying to @ggggttttttttttt
Glad to hear that it's working now! 😄 If you run into any other issues, shoot it our way and we'd be happy to help! ^BT
Replying to @addieixmarie
Our Marketplace team can take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT