Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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We apologize for the inconvenience, this is currently a known issue and the team is working on a fix. We have no ETA at this time and appreciate the patience. ^TK
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We apologize for the inconvenience, this is currently a known issue and the team is working on a fix. We have no ETA at this time and appreciate the patience. ^TK
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We apologize for the inconvenience, this is currently a known issue and the team is working on a fix. We have no ETA at this time and appreciate the patience. ^TK
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Best option here is to get you up to our tech team for review!To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
We apologize for the inconvenience, this is currently a known issue and the team is working on a fix. We have no ETA at this time and appreciate the patience. ^TK
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What troubleshooting steps have you tried and can you tell me if you're still having this issue at this time? ^TK
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Are you still having issues with your Realm at this time and have you tried restarting your router as a basic troubleshooting step? ^TK
Thanks for bringing this to our attention. We apologize for the inconvenience, this is currently a known issue and the team is working on a fix. We have no ETA at this time and appreciate the patience. ^BT
Our Realms team can get that Realm up and running! Though I would suggest refunding one of those purchases through Nintendo. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question!^TK
No worries, our account team will work to assist you in this matter! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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Let's get you up to our Realms team to take a closer look into this! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
All information regarding the cape can be found in this faq: help.minecraft.net/hc/en-us/… ^TK
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Our Marketplace team can take a look into what's going on and assist you! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Do you have any mods attached to the World you're generating or is this a brand new single player world? ^TK
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Need a bit more information on what you're talking about! Do you mind clarifying for me so that I can try to assist you? ^TK
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Usually a sign of a connection interruption somewhere! Have you done any basic troubleshooting as of yet and if so, what? ^TK
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Is it a single player world or a Realm? Either way, it shouldn't be wiping the World unless you're reinstalling the client for a single player World. ^TK
Let's get you up to our marketplace team so that we can take a closer look into the situation! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Let's have our technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT