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Redmond, WA
Joined January 2013
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Are you seeing Demo Mode at all in the launcher? If so, check out bit.ly/3cluzz3 as a first step to troubleshoot this issue. Let us know if you're still having any trouble signing in to your account. ^FF
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Please complete our request form at bit.ly/3uO21ER so that one of our Technical specialists can look further into this issue for you. ^FF
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Which version of the game is she playing, and what platform is she using? Can you let us know what exactly happens when she tries opening Minecraft? If there's any error messages, a screenshot/photo will be helpful to see. ^FF
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If you're getting this error and you haven't heard back from Support yet, then you may need to submit a new request to update your email: bit.ly/3uO21ER. Be sure to use an email that you can currently access, otherwise, our replies won't make it back to you! ^FF
Updates usually take up to 24-48 hours to push through. If you're still not able to access Realms/servers after that, make sure to reach back out to us! ^FF
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In this case, please complete our request form at bit.ly/3uO21ER so that one of our Realms specialists can look further into this issue for you. ^FF
In this case, please complete our request form at bit.ly/3uO21ER so that one of our Realms specialists can look further into this issue for you. ^FF
Unfortunately, your friend will not be able to download a previously purchased version of Minecraft to a device that uses a different online marketplace. If they wish to play on a different platform, they'll will have to purchase a new license. ^FF
Make sure your game is updated with the latest version of Minecraft: bit.ly/3vClCYM. Also, make sure your Minecraft account is attached to a Microsoft account; check this by going to the main menu & clicking "sign-in" at the bottom left. Let us know if this helps! ^FF
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Please complete our request form at bit.ly/3uO21ER so that one of our Dungeons specialists can look further into this issue for you. ^FF
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Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
Not seeing a screenshot to be honest! Sometimes the system we use to respond to twitter likes to hid your other replies >.< Could you send it over again in this thread? ^TK
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
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No worries, i'll get you on up to our tech team! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
Do you happen to have any mods active on this world, what platform are you playing on, and what troubleshooting steps have you tried at this time. ^TK
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As much as I love you giving us your suggestion we're not developers so this won't go anywhere with us. The best place to post it is the link that we already provided you! ^TK
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK