Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Lag is pretty frustrating to deal with, for sure. Can you let us know if this is a Java or Bedrock realm, and what steps you've already tried to address this issue? ^FF
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Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
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Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
For assistance with resetting your security questions, please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. ^FF
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If you need assistance with an email change, then please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. ^FF
Was this a recent game purchase? If you want help with a refund for a Microsoft Store purchase, then you can initiate a refund request here: bit.ly/3CxUgrf. ^FF
I'm not sure I understand what you're asking. Can you please explain the situation you're facing, and provide us with screenshots of any error messages you might have encountered? ^FF
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If you have multiple PSN accounts, make sure that you're using the correct Microsoft account login info for each PSN account. You can also try a different Microsoft account which has not previously been linked to any PSN account. Please be aware that this link is permanent. ^FF
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Can you provide us with a photo/screenshot of the exact error message that you're running into? ^FF
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Once a Microsoft account has been linked to a PSN account, neither of the accounts can be associated with a different account. Unlinking accounts will cause your purchases to be returned to the original Microsoft account and will no longer be available on the PSN account. ^FF
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Please complete our request form at bit.ly/3uO21ER so that one of our Marketplace specialists can look further into this issue for you. ^FF
Please complete our request form at bit.ly/3uO21ER so that one of our specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
Can you let us know if you're seeing any error messages when trying to download the pack, or does it just appear to be unresponsive/frozen? Feel free to share a photo or screenshot of what you're seeing! ^FF
Since you're seeing an error code in this case, please complete our request form at bit.ly/3uO21ER so that one of our Marketplace specialists can look further into this issue for you. Feel free to attach this screenshot as well to help speed up the process! ^FF
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This feature might not be available on your device then, but you are certainly welcome to share your feedback on this at bit.ly/3uQyA4R so our game devs can take a look! ^FF
Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
Please complete our request form at bit.ly/3uO21ER so that one of our Realms specialists can look further into this issue for you. Remember to attach your Transaction ID or receipt of purchase and your account name/Gamertag. ^FF
In this case, please have your friend complete our request form at bit.ly/3uO21ER so that one of our Realms specialists can look further into this issue for your friend. ^FF
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Can you let us know which platform and version (Java or Bedrock) does your friend play Minecraft on, and what troubleshooting steps she's tried so far to address this issue? ^FF
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