Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Try closing/reopening the realm, and reopening Minecraft too. If the issue persists, you might try restarting your PC and see if this fixes the issue. If you have a firewall, antivirus software, or VPN, check the settings so that it's not blocking/slowing your connection. ^FF
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^FF
Please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
We're unable to provide an estimate on when an issue will be resolved, but feel free to review the bug report periodically to see if any new workarounds or information becomes available. ^FF
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If you're referring to DMs, we cannot see or answer any DMs that are sent to us. If you've already reached out to Support by filling out a form at bit.ly/3uO21ER, then please be patient as one of our specialists will reply to you as soon as possible! ^FF
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We'll need to look a little deeper in this situation. Please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. ^FF
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Are you seeing a specific error messages when playing multiplayer/realms, and can you let us know what platform(s) you play Minecraft on? ^FF
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Please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you. ^FF
You might consider making a copy of your world, in case any future issues like this happen again. More info on this can be found here: bit.ly/3c9PK76. Let us know if you have any other questions or run into any other issues! ^FF
We don't have any information at this time, but an update should be coming out soon. Thanks for the patience! ^FF
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Do you by chance have any mods or resource packs enabled for your world? If so, try removing them and see if this error still comes up or not in your world. ^FF
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Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
Make sure to share your feedback for adding different ways to use copper in Minecraft at our feedback site at bit.ly/3uQyA4R, so our dev team can take a look! ^FF
Can you let us know what troubleshooting steps you've tried so far to address this issue on your Xbox Series S console, if any? ^FF
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Updates usually take up to 24-48 hours to push through. If you're still not able to access Realms/servers after that, make sure to reach back out to us! ^FF
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Please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. ^FF
Oh no! That's not good to hear. Are you seeing any errors when you try installing the game? Also, can you confirm which platform you're playing Bedrock on? ^FF
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Are you still encountering Demo Mode? If so, then please check out our FAQ as a first step: bit.ly/3R3oNkw. If you're still running into Demo Mode after checking our FAQ, then please let us know so we can look further into this for you! ^FF
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Thanks for letting us know! If you're still experiencing issues with your Java realm, then please complete our request form at bit.ly/3uO21ER so that one of our Realms specialists can look further into this issue for you. ^FF
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In this case, please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you. Be sure to include your screenshot of that error code to speed things up! ^FF
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