Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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I'm not seeing that our Marketplace is down at the moment. How about we have our Marketplace have a look into that for you? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Thanks for bringing it to our attention! We apologize for the inconvenience, this is currently a known issue and the team is working on a fix. We have no ETA at this time and appreciate the patience. ^BT
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Let's have our Accounts team take a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
No worries, we'd be happy to take a look! If you could, can you provide a screenshot of that error you're running into? Once we have that, we'll be able help further. ^BT
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They don't, I'm sorry to say. Since the username is currently taken, we'd highly suggest picking another username that's available that brings you joy! ^BT
Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Let's have our Marketplace team have a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
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I'm not seeing that they're down at the moment! Are you running into issues with your Realm? If so, can you describe it in more detail? Once we have more information, we'd be happy to take a look! ^BT
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We don't have that information readily available on our end, but we would suggest keeping an eye on the official Minecraft account for more information! nitter.vloup.ch/Minecraft ^BT
Our Accounts team can help you with that! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Let's have our Accounts team take a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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Let's have our Marketplace team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
In that case, please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. Remember to attach your account name/Gamertag. ^FF
I see! In this case, we'll need you to complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. ^FF
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Please complete our request form at bit.ly/3uO21ER so that one of our Marketplace specialists can look further into this issue for you. Be sure to attach your receipt(s) of purchase, a list of all your missing Marketplace items, and your account name/Gamertag. ^FF
I'm not sure I understand the issue you're facing here. Can you please explain the situation you're facing in detail & provide any screenshots/photos of any error messages you're seeing? ^FF
The Java & Bedrock PC bundle is not available for mobile devices. If you have the Windows 10 version already, then you should be able to claim Java Edition. If you're encountering any errors, then please reach out to Support for further assistance: bit.ly/3uO21ER. ^FF
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