Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please complete our request form at bit.ly/3uO21ER so that one of our Realms specialists can look further into this issue for you. Remember to attach the receipt of purchase/order confirmation and your account name/Gamertag to speed up the process! ^FF
Please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
Are you able to download the game from the Google Play store instead? If not, or if you're seeing any errors, please let us know so we can look further into this for you. ^FF
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Have you tried signing out of your account, power cycling the console, and then signing back in? If this doesn't help, let us know so we can look further into this for you. ^FF
In that case, you'll need to reach out to Xbox/Microsoft Support directly for assistance with these Realms Plus charges. You can reach out to them at bit.ly/2tSnjlh or on Twitter at bit.ly/3PsyrMR. ^FF
Please be sure that you're sharing your suggestions for Minecraft at bit.ly/3uQyA4R so our dev team can take a look! ^FF
You might try rebooting your Switch and restarting your router to see if this resolved the issue, or try playing closer to your router. Let us know if you're still seeing this error or not after trying these options! ^FF
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It looks like this issue is a known bug: bit.ly/3CfAIaP. Please check out this report and see if there's any known solutions or workarounds to address this error message that you're seeing. Let us know if you still run into any issues with this! ^FF
Are you or your friends seeing any error messages when sending the invites, or does it just not seem to go through at all? One thing to check for would be to make sure that the Xbox Gamertag(s) are being spelled correctly, otherwise the invite might not make it through. ^FF
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Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
Which device are you playing Minecraft on, and can you let us know what troubleshooting steps you've tried so far to address this, if any? ^FF
To rule out any connection issues, if you have a firewall, antivirus software, or a VPN, check the settings to be sure that these aren't blocking/slowing your connection. If possible, you may try connecting using an Ethernet cable instead of Wi-Fi. Let us know if this helps! ^FF
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Unfortunately, we're not able to offer a free copy of Minecraft, as it is an ever-evolving game that is always under development. This is why we are unable to offer the game for free. Your best bet is to try demo mode. ^FF
What troubleshooting steps have you tried at this time and have you tried doing this in a creative world to see if it does the same thing? It may be corrupt servers. ^TK
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Take the texture pack off and see if the World works without it. If the world works fine without it you may want to think about bug reporting the texture pack. ^TK
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If you're wanting to just cancel the subscription I suggest calling your bank and blocking any and add payments. I wouldn't usually suggest this but you don't remember what platform it's on and I imagine it's only a matter of time before you get charged again. ^Tk
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Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Need a bit more information on what issues you're running into, to see if i'm able to help you out! ^TK