Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Can you tell me what fixes that you have tried for the crashing and on what platform are you playing on? ^TK
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If the specialist in the ticket was not able to verify you as the owner we're not able to overturn the decision. ^TK
Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
That's definitely frustrating to deal with! Can you let us know which platform you're playing on (Nintendo Switch, Xbox, iOS, Android, etc.) and what troubleshooting steps you've already tried, if any? ^FF
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Can you let us know what troubleshooting steps you've tried so far to address this issue, if any? ^FF
For assistance with your Microsoft account, please be sure to reach out to Microsoft Support at bit.ly/3PsyrMR on Twitter, or through their help site directly: bit.ly/3ICFoJ7. ^FF
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That's certainly no fun to deal with! Can you please let us know what troubleshooting steps you've tried so far, if any, to address this issue? ^FF
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For Realms Plus billing issues, you'll need to reach out to the platform where you initially purchased your subscription. Can you let us know where you purchased Realm Plus from (Xbox/Microsoft, Apple, PlayStation, Google Play, etc.)? ^FF
Unfortunately, we are unable to provide support for older Minecraft Xbox One Editions. If you're on the same account where you redeemed the code from 2016, the game should be in your My Games & Apps section on the console. Let us know if you're still encountering any issues. ^FF
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If your realm subscription if for Java Edition, then please complete our request form at bit.ly/3uO21ER so that one of our Realms specialists can look further into this issue for you. ^FF
Since you've already migrated your account, please reach out to Microsoft Support at bit.ly/3PsyrMR on Twitter, or through their help site directly: bit.ly/3ICFoJ7. ^FF
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Please share your feedback for adding obsidian tools to Minecraft at bit.ly/3uQyA4R so our dev team can take a look at your idea! ^FF
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Who wouldn't want to sail along to some sweet tunes? 🛶🎵🎶
Feel free to share your suggestion for adding jukeboxes to boats in Minecraft at bit.ly/3uQyA4R, so our dev team can take a look at your idea! ^FF
You can still contact us even if you don't have your transaction ID anymore. If your request is related to a technical or Realms issue, we shouldn't need you to provide this information to us. If you're running into any issues with the contact form, please let me know. ^FF
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Please complete our request form at bit.ly/3uO21ER so that one of our Realms specialists can look further into this issue for you. Remember to attach your Transaction ID/receipt of purchase or order confirmation and your account name/Gamertag. ^FF
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I'm not sure I understand your question. Are you seeing any error message(s) when you try to access a realm or server? If you can send us a screenshot of what you're seeing, this will really help us out! ^FF
We apologize for the inconvenience, as this is currently a known issue. The team is currently working on a fix that should help with the issue as soon as possible. Thank you for your patience while we work on the solution! ^FF
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This is definitely no fun to deal with! Can you let us know what troubleshooting steps you've tried so far, if any? ^FF
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For assistance with your Microsoft account, please reach out to Microsoft Support at bit.ly/3PsyrMR on Twitter, or through their help site directly: bit.ly/3ICFoJ7. ^FF
Please complete our request form at bit.ly/3uO21ER so that one of our Realms specialists can look further into this issue for you. Remember to attach your purchase receipt and your account name/Gamertag. ^FF
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