Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please complete our request form at bit.ly/3uO21ER so that one of our Realms specialists can look further into this issue for you. ^FF
Make sure to share your suggestion for adding voice chat options for Minecraft here: bit.ly/3uQyA4R. This way, our game dev team can take a look at your ideas! ^FF
If you've sent us a DM, unfortunately, we're unable to read or answer DMs at this time. What can we help you with? ^FF
In this case, please complete our request form at bit.ly/3uO21ER so that one of our specialists can look further into this issue for you. Make sure to include which troubleshooting steps you've already tried in order to speed up the process! ^FF
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Please be sure to share your suggestions and feedback for Minecraft here: bit.ly/3uQyA4R, so our dev team can take a look! ^FF
Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
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Please complete our request form at bit.ly/3uO21ER so that one of our Realms specialists can look further into this issue for you. Make sure to include your receipt of purchase/order confirmation and your account username/Gamertag! ^FF
Is this for a Legacy account? If you forgot your username, you may be able to retrieve it if you saved the purchase confirmation email from Mojang (noreply@mojang.com) when you purchased Minecraft; this confirmation email would contain your username and transaction ID. ^FF
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We aren't able to read or answer DMs at this time, but if you're facing any issues with migrating your account, then please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. ^FF
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Can you let us know what exact issues you're seeing with the Marketplace on your Switch? We're happy to try and help as best we can but we'll need some more details. ^FF
You may need to reply to the email letting us know that you still need assistance. We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^FF
If you have an idea for something that can be added to the game, please be sure to share your suggestion here: bit.ly/3uQyA4R. That way, our game dev team can take a look at your idea! ^FF
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Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: bit.ly/3w2fNUL. ^FF
If you have security questions set up on your Mojang account, you can change your email that way: bit.ly/3Al7rue. Otherwise, please complete the form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. ^FF
Please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID if possible, and your account name/Gamertag. ^FF
If you're referring to the Minecraft: Java & Bedrock Edition PC bundle, unfortunately, this bundle is not available for mobile devices or consoles. More info can be found here: bit.ly/3v8DvhT. ^FF
In this case, please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you. ^FF