Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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For assistance with changing your account email, please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. ^FF
Please complete our request form at bit.ly/3uO21ER so that one of our Marketplace specialists can look further into this issue for you. ^FF
Please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. ^FF
Explosive crossbows should be the only weapon in the game that won't be affected by a deflect enchantment! ^FF
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Please contact the Marketplace partner who owns that pack to get support. You can find their contact info by going to bit.ly/3bTwaMI, searching for the pack, clicking on "See More by: Author Name” & then click “Get in touch” (in the big tile under the share buttons). ^FF
Please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you. ^FF
Is she seeing an error message with a different Gamertag that's linked to her PSN account, or does the error not specify which account she should be logging into? If you're able to share a photo/screenshot of the exact error, we can better assist you with this! ^FF
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Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
Unfortunately, we cannot submit support requests on behalf of players. Please be sure to reach out to Minecraft Support directly at bit.ly/3uO21ER and one of our technical specialists will be sure to reach out to you as soon as possible! ^FF
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That's definitely frustrating to deal with! In this case, please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you. ^FF
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Thanks for that! It looks like this error is related to the private server itself, so in this case, you'll need to reach out to the administrators or owner of the server that you're trying to join. ^FF
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Please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. ^FF
Please complete our request form at bit.ly/3uO21ER so that one of our Realms specialists can look further into this issue for you. Remember to attach your Transaction ID if this is for a Java Edition realm and your account name/Gamertag. ^FF
Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
If you're having any trouble accessing the full game after migrating your account, remember to use the Microsoft login option with the account that you migrated with, and make sure to remove your old Mojang account from the launcher. See our FAQ: bit.ly/3AUxIQO. ^FF
Thanks for letting us know! In this case, please complete our request form at bit.ly/3uO21ER so that one of our Marketplace specialists can look further into this for you. Be sure to include the screenshot of the error and the steps you've already tried as well. ^FF
Thanks for that info! It sounds like this is an issue that will need to be escalated, so please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you! ^FF
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We try to respond to tickets as quickly as possible, in the order that they were received. We appreciate your patience! ^FF
We're unable to comment on any updates/features that aren't already in the game, but if you have any suggestions or ideas to add to Minecraft, then please be sure to share your feedback on our feedback site at bit.ly/3uQyA4R, so our dev team take take a look! ^FF
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Pressing and holding the power button should eventually turn the Switch off, but we cannot guarantee that this won't affect your Minecraft save data. If you're still running into any issues with your Switch, then we'd suggest reaching out to Nintendo: bit.ly/3QwCM2o. ^FF
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