Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please allow at least 24 hours for the issue to resolve itself and try again. If you're still seeing an "Outdated Client" message after 24 hours, then please let us know! ^FF
That message is just letting you know that your support request has been received and is in our queue. One of our specialists will reach back out to you as soon as possible! ^FF
Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
In this case, please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you. Make sure to include this screenshot of the error and your account name/Gamertag as well! ^FF
Can you let us know what exact error you're seeing when you try downloading the game? Also, what platform/version of Minecraft are you trying to play? ^FF
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Please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you. ^FF
Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
Please visit our bug report site to see if these problems have already been reported: bit.ly/3AOzbYS. You can upvote if the issues haven't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
It sounds like you might be seeing Demo Mode. Please check out: bit.ly/3cluzz3 as s first step, and make sure that you're signing in with the Microsoft account used during the purchase. Let us know if you're still having any issues with signing in. ^FF
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Feel free to share your feedback for adding discontinued blocks back to Minecraft at bit.ly/3uQyA4R, so our dev team can take a look! ^FF
Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
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Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
Please complete our request form at bit.ly/3uO21ER so that one of our realms specialists can look further into this issue for you. ^FF
Minecraft Support can't comment on any cases regarding account suspensions or bans. If you've been suspended from your account, please submit a ticket via the "Case Review" form at the bottom of our help site: bit.ly/3aFglZl. ^FF
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Please complete our request form at bit.ly/3uO21ER so that one of our Marketplace specialists can look further into this issue for you. Remember to attach your receipt of purchase/order confirmation and your account name/Gamertag. ^FF
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Once a Microsoft account has been linked to a PSN account, neither of the accounts can be associated with a different account. Unlinking accounts will cause your purchases to be returned to the original Microsoft account and will no longer be available on the PSN account.^TK
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You will need to contact Xbox Support in this case for technical support! nitter.vloup.ch/xboxsupport or support.xbox.com ^TK
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That is the Windows 10 Edition! Can you make sure that they all have their multiplayer settings set up correctly. bit.ly/3QhGwFd ^TK
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK