Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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What's happeneing when they go ahead and roll the Realm back? Is it just not working or are you getting an error? ^TK
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Can you try taking off the texture pack to see if that resolves the issue? If not, reach back out to me and I'll see what I can do in terms of assisting you. ^TK
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Unfortunately, that is not something that we support. Best bet would be to check forums to see if any other players have had this issue and go from there. ^TK
Amazon Appstore says it should work on Android 5.0 Lollipop and above.
9th gen is 3 years old. Game should work, although it won't be super smooth. ^TK
If you're still not getting the password reset you're going to need to submit a ticket up for recovery. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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We apologize for the inconvenience, this is currently a known issue and the team is working on a fix. We have no ETA at this time and appreciate the patience. ^TK
In that case, you will need to reach out to Xbox/Microsoft Support for assistance with resetting your password or doing an accoutn recovery: nitter.vloup.ch/xboxsupport or support.xbox.com ^TK
I imagine you're on Nintendo Switch ? If so the issue has been bug reported, don't have any information regarding the issue itself but having it bug reported is the first step! ^TK
The queue is a bit backed up right now but the agents should be getting to your ticket before long! We appreciate the patience. :) ^TK
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To reset your password from the launcher, select "Go Back" to return to the login selection screen, and follow the prompts to login with a Microsoft account. After entering your Microsoft email, you'll see a 'Forgot Password?' link. ^FF
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In this situation, please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this migration issue for you. ^FF
Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
Unfortunately, our system is fully automated & there's no way to circumvent it for any reason, nor can we discuss any details. If you're having trouble picking the username you want, you'll need to choose a different username. See bit.ly/3zDFn4M for more info. ^FF
For issues or questions with Xbox Gamepass, please reach out to Microsoft Support at bit.ly/3PsyrMR on Twitter, or directly from their help site: bit.ly/3ICFoJ7. ^FF
Did you happen to receive a ticket number? It should be a 7-digit number that should look something like this: 4567890. We can check in on the status of your request if so! ^FF
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Since you've already tried those troubleshooting steps to address this error message, please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you. ^FF
So it looks like you're trying to link a Microsoft account that's already been linked to another PSN account. Account linking is permanent, so if you have multiple PSN accounts, please be sure to use the correct Microsoft account login info for each specific PSN account. ^FF
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You can submit a support request/ticket to us by completing the form here: bit.ly/3uO21ER. Let us know if you have any other questions! ^FF