Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
- Tweets 241,574
- Following 100
- Followers 478,605
- Likes 43
Sounds like some pesky connection issues are happening. What connection troubleshooting if any have you tried? ^AC
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AC
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AC
That sounds extremely frustrating. Please send us a ticket so our Realms expert can get a better look at what's happening here. ^AC
It's great to keep in mind we're not developers we are Player Support so we dont' address these types of issues! When it comes to these kind of issues posting them in bug reports is the best option to get devs eyes on it. ^TK
We understand how frustrating technical issues can be however I'm afraid our tech support agents would need to look into this. Please send in a ticket and our tech support agents would be happy to see what we can do to help. ^AC
You need to let the gamer expert know you want to talk to a support agent so that we can help troubleshoot a bit deeper. ^TK
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AC
We have technical support To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AC
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AC
2
I'm afraid fixing corrupt data or restoring inventory isn't something we can assist with. If your game is crashing consistently feel free to send us a ticket and our tech support agents can take a look! aka.ms/Minecraft-Support. ^AC
We can still help without a Transaction ID but for security reasons you do need to go through our email support for help with this. Fill out the requested information as best you can and our support agents will be with you as quickly as possible. ^AC
Game troubles are always frustrating. If you submitted a ticket already our agents will work with helping you as quickly as they can. Account and tech issues are handled through our ticketing support so hopefully they'll be able to get that sorted for you shortly. ^AC
Are you able to see what the error says? For instance is it saying Oh Nooo! Or something along those lines? Screenshots can help us see what's happening here as well. ^AC
1
I'm afraid for security purposes we're only able to assist with account related issues like this through our ticketing system. Feel free to submit a new ticket with any additional info that might help and we'd be happy to see what we can do. ^AC
1
1
For account help of this nature we do need you to write in a ticket so our account support experts can help. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
4
We understand your frustration here however the editions button has been discontinued and we don't have a way to bring that back. I'm afraid you would need to reach out to Playstation for assistance. support.playstation.com/ ^AC
1
1