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Redmond, WA
Joined January 2013
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Are you able to provide what error message you're receiving when using that texture pack? Once we have that we'd be happy to look into this further. ^AC
Unfortunately there's no way to transfer ownership of that realm to another player. If the realm itself isn't available because the realm owner isn't able to open it for players then I'm afraid that there's no real way to access that realm sadly. ^AC
Minecraft Support can't comment on any cases regarding account suspensions or bans. If you've been suspended from your account, please submit a ticket via the "Case Review" form at the bottom of our help site: help.minecraft.net/hc/en-us. ^TK
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelpm ^TK
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Unfortunatley, gifting an account is against the ToS so this is not something you're able to do. However, you can purchase the game for them if you're trying to doa friendly gesture. ^TK
That sounds like corruption, unfortunately, and there is nothing we're able to do to fix that. If you have this on a Realm, however, you can upload a backup of the World to see if it resolves the issue. ^TK
How odd! Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
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I haven't seen any other players talking about this. Are you having any other issues with your Bedrock edition and are you using any third party mods by chance? ^TK
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
I imagine they are all playing with Windows 10 version of the game and their settings are set up correctly? ^TK
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Let's see if we can get you into your game! Just to check, have you updated your Switch? Please try resetting your cache (if you haven't done so already) and clean and reinsert your game card to see if that works! ^BT
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If this doesn't clear up within 24 hours please reach back out to us for assistane! Usually updates can take some time to push through. ^TK
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Let's have our Accounts team take a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
I do believe we have a fix for this, however, it's a bit much for 280 characters! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Let's have our Realms team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
Let's have our Accounts team take a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK