Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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What seems to be the problem with your Realms? Please give us more information and we can look into this further for you! ^BT
Demo issues typically happen if you're logging in with a Microsoft account that doesn't have a game license attached. Please make sure you're now using the Microsoft log-in screen and make sure you're logging into the right account, and you should be able to access your game. ^BT
If you are looking for the Editions Button on your PlayStation, this is a feature working as intended as the legacy console editions are not available for new players. Check out the following link here for more information bugs.mojang.com/browse/MCPE-… ^AC
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AC
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I know bugs can be frustrating however we are looking into this and working on a fix. We recommend keeping an eye on the existing bug report for the most up to date information and possible solutions. ^AC
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AC
Updates sometimes take a bit to upload. You will not lose the realm but it may take a day to finalize. ^AC
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Seems like there's a permissions error. Please double check that all your Multiplayer settings are where they should be and that your friends are all playing the same version. Bedrock and Java are sadly not cross play compatible so double check you're all on the same version ^AC
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Unfortunately we no longer support the legacy editions as it has been discontinued. I'm afraid we're unable to assist here. ^AC
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We'd be happy to see what's happening here for you! Are you able to provide a screenshot of the error you're receiving? Once we have that we can look into what's happening here. ^AC
They may be on break! In all seriousness please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AC
I'm having trouble understanding what issue you're facing. Please provide more information and we'd be happy to help how we can! ^AC
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Please send us an email so our tech experts can get a look at what's happening here. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AC
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Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
Realms sometimes take a bit to catch up after updates happen. Please make sure your game is up to date and try to access that again as it should register and automatically update for you. ^AC
It appears this is a known bug that we are tracking. Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. ^AC
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AC
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We understand your frustration here but the Partnership program is handled by Microsoft Partners support. Sadly we're unable to see those requests or help with them. ^AC
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We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^AC
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