Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Let's have our Accounts team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
All great questions! Uploading your World is a known issue at this time but our Realms team should be able to assist with getting that subscription checked out. Please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
We can't assist through DMs, but we'd be happy to help through replies! What seems to be the problem? ^BT
Sorry to hear about that! We'd be happy to help if you create a ticket with us. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Not to worry, we can have our Accounts team take a look at it for you if you were to create a ticket! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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We're not answering DM's at this time. If the situation is urgent please submit a ticket up to our support team. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
That sounds frustrating. How about we have our Realms team take a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
We can't provide any information regarding an account due to privacy reasons, but our Accounts team can help if you need help recovering it: aka.ms/Minecraft-Support
Remember to attach your Transaction ID and account name / Gamertag. ^BT
We have a Marketplace Team set up to assist in these instances! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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I would suggest in that case going ahead and checking your firewall/antivirus and uninstall/reinstall again. It may be that the firewall antivirus blocked some crucial files from updating. ^TK
It's likely a single player world and in which case we won't be able to assist you in getting it back :( If it happens again when you create a new World we may want to look at add ons causing issues. ^TK
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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This usually means that you're not logging in with the correct credentials! You can find out more information here regarding demo mode: help.minecraft.net/hc/en-us/… ^TK
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
Glad to hear that it seems to be working now! Let us know if you run into any other issues and we'd be happy to help! ^BT