Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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If you're running into Demo Mode, please check out: bit.ly/3cluzz3 as a first step. Make sure you're using the Microsoft login option instead of the Mojang option! ^FF
That's certainly frustrating to deal with. Can you provide us with an image of the error you're seeing when you try to link your Microsoft and PSN account? ^FF
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In this case, please reach out to Microsoft Support at bit.ly/3PsyrMR or bit.ly/3ICFoJ7 for further assistance. ^FF
IS it giving you an error of any sort? That will give me a bit more information on the matter. ^TK
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When you're seeing demo mode it usually means you're logging into an account with no purchase of the game. I would doubel check the gamertag/username and make sure you're signing into the Microsoft login. ^TK
Okay, so the game is frree to play through PS Plus or you downloaded the game in free to play and it's not downloading? ^TK
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Minecraft Support can't comment on any cases regarding account suspensions or bans. If you've been suspended from your account, please submit a ticket via the "Case Review" form at the bottom of our help site: help.minecraft.net/hc/en-us. ^TK
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
What about starting a new World? Can you give that a god and see if the issue takes place there as well? ^TK
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
We have a marketplace team in place to help with that kind of thing :D To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Sometimes subscriptions can break in Realms! Did you happen to extend the realm or were you trying to create a new one? ^TK
Once a Microsoft account has been linked to a PSN account, neither of the accounts can be associated with a different account. Unlinking accounts will cause your purchases to be returned to the original Microsoft account and will no longer be available on the PSN account. ^TK
Are you making sure that you're logging in with the correct credentials and logging in through the Microsoft Launcher? ^TK
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Was there any big contraptions on the World and can you try to upload it again to see if that allows you in? ^TK
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Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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