Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Minecraft Java is not available for mobile. If you want to play on mobile, you can pick up the Bedrock Edition! minecraft.net/en-us/download… ^CR
Hmm, that's strange. Thanks for a look for me! How about you create a ticket with our Account support and they'll take a peek at it? Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^CR
Unfortunately, we're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^CR
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We'd be happy to take a look! Can you let us know what issue you're into with this? Once we have more information, we can take it from there. ^CR
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Let's have our Marketplace have a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^CR
What do you mean by free tickets? Give us a bit more information and we'll be able to look into this further for you. ^CR
Not to worry, we have a way to fix this! The demo issue usually happens when you're logging into a Microsoft account that doesn't have a game license attached. Please make sure that you're logging into the right account, and you should be able access your game! ^CR
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Unfortunately, we're not able to do anything with that. You will need to reach out to Microsoft Support and they'll help you with any account issues you may have! nitter.vloup.ch/xboxsupport or support.xbox.com ^CR
What a cool idea! How about you send it over to our feedback page so our devs can have a look? feedback.minecraft.net/hc/en… ^CR
Let's have our Marketplace team have a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^CR
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp
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Oh no! Let's have our Accounts team have a look. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^CR
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Not to worry, we have a few ways to solve this! Demo issues usually happen when you're logging into a Microsoft account that doesn't have a game license attached. Make sure you're logging into the right account, and you should be able to access your game! ^CR
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This could be the result the multiple things. Are your drivers up to date on the laptop where the game isn't running? Also, can you take a look at your Firewall/Antivirus to see if the permissions are granted? ^CR
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Good question! We're unable to comment on any future updates or features that are not publicly known at this time. Any available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^CR
Let's have our technical team have a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^CR
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your account name / Gamertag to help move things along! As for not having the transaction ID, we still have ways to recover without it. ^CR