Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Feel free to add that feedback here as well as any other feedback you have on the update or what you'd like to see in the future. feedback.minecraft.net/hc/en… ^AC
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AC
Sounds like there's a connection issue. What if any connection troubleshooting have you tried so far? ^AC
That's a strange error! Please contact our tech support so we can get a better look at what's happening here. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
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That sounds incredibly frustrating T_T If your realm is misbehaving sometimes switching the slot the world is on can help clear up some of that glitching. Please make sure to backup the world before trying to switch the slot so as not to lose further progress. ^AC
We apologize for the inconvenience, this is currently a known issue and the team is working on a fix. We have no ETA at this time and appreciate the patience. ^AC
That sounds really frustrating! Generally that error means you may be logging into the wrong account. Please double check that you're logging into the correct account and check out our troubleshooting steps here to see if that fixes this help.minecraft.net/hc/en-us/… ^AC
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If you're seeing this error it usually means that you're logging into an account that doesn't contain a copy of the game. Please doublecheck you're logging into the correct account and check out our help guide here! help.minecraft.net/hc/en-us/… ^AC
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We apologize for the inconvenience, this is currently a known issue and the team is working on a fix. We have no ETA at this time and appreciate the patience. ^AC
I would sign out of both accounts on your Nintendo Switch and log back in to see that helps in the matter! If not reach back out to me for assistance and I'll look into it. ^TK
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Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
We are 24/7 asupport but it's great to keep in mind that there are other players in the queue ahead of you! We appreciate the patience. ^TK
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Something is blocking the connection to our servers! Check your firewall/antivirus after you uninstall to make sure that Minecraft has permissions. I would also switch over to a hardwire connection if you haven't already. ^TK
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If you got pocket edition through Amazon you wouldn't be able to link it to your google play as you would have to purchase it through the google play store.
You're still able to access the pocket edition through amazon, correct? ^TK
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A lot of players actually hold on to their Transaction ID. It's also good to note that though we do ask for a transaction ID it's not the only way we're able to verify you as the owner. Having the transaction ID just makes the account recovery process go smoother. ^TK
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