Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
It shouldn't take six months to get a reply. Can you tell me what the ticket number is so that I can look into this more? ^TK
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Super happy you tried those steps and they are helping! You can send it up to our tech team for review. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
Make sure to continue working with the specialist and they will look into this a bit further! Appreciate the patience. ^TK
We're not seeing anything out of the ordinary for authentication servers. If you're having issues can you tell me what troubleshooting steps you have tried? ^TK
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Sorry about the confusion! The only thing I can think of here is World corruption to be causing the lag. Have you built anything big as of recent that may be causing issues or remember a time when the lag wasn't prevelent? ^TK
You can still contact us even if you don't have you Transaction ID anymore, but be prepared to answer some additional questions by one of our Support agents regarding your account in order to verify your account ownership. ^FF
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If you're getting any Authentication Server errors, then please complete our request form at bit.ly/3uO21ER so that one of our specialists can look further into this issue for you. ^FF
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Sorry about any delay you're encountering! We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. ^FF
Once a Microsoft account has been linked to a PSN account, neither of the accounts can be associated with a different account. Unlinking account will cause your purchases will be returned to the original Microsoft account and will no longer be available on the PSN account. ^FF
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Oh no! Please visit our bug site to see if this issue has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: bit.ly/3o1d4GN ^FF
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Please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
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This is definitely frustrating to have to deal with! In this case, please complete our request form at aka.ms/Minecraft-Support so that one of our billing specialists can look further into this issue for you. ^FF