Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Feel free to share your suggestion about adding a horse/mule-drawn cart at our feedback site: bit.ly/3uQyA4R so our game devs can take a look!馃惔 ^FF
Please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you. Be sure to include screenshots of any errors that you're seeing to help speed up the process! ^FF
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If you're seeing demo mode or being prompted to repurchase Minecraft, then please check out: bit.ly/3cluzz3 as a first step for troubleshooting options. Let us know if you're still having any trouble getting into the game or not! ^FF
If a Realm is misbehaving or seems broken in any way, changing the world slot can often help. Before changing Realms slots, make sure to backup/save your world data. More information can be found at bit.ly/3c9PK76 and bit.ly/3B8XzEE. ^FF
Please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID if possible and your account name/Gamertag! ^FF
Are you seeing any specific error messages when you try to log in? If you send any screenshots, be sure to block out your personal details (username, email, etc.) in order to keep your information safe and secure! ^FF
Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
Please complete our request form at bit.ly/3uO21ER so that one of our Marketplace specialists can look further into this issue for you. Remember to attach your purchase receipt(s) and your account name/Gamertag. ^FF
Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
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Please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you. ^FF
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Minecraft Support can't comment on any cases regarding account suspensions or bans. If you've been suspended from your account, please submit a ticket via the "Case Review" form at the bottom of our help site: bit.ly/3aFglZl. ^FF
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That can certainly be frustrating to deal with! Please make sure to share your feedback on locking the game type for worlds in Minecraft here: bit.ly/3uQyA4R, so our dev team can get their eyes on it. ^FF
In this case, you'll need to reach out to Microsoft Support at bit.ly/3PsyrMR or bit.ly/3ICFoJ7 for assistance with your Microsoft account. ^FF
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Please complete our request form at bit.ly/3uO21ER so that one of our realms specialists can look further into this issue for you. Remember to attach your account name/Gamertag. ^FF
Please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you. Make sure to include your screenshot of this error message in your support request as well! ^FF
Sorry about any delay you're encountering! We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. In the meantime, see our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. ^FF
Please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you. Make sure to include these screenshots in your ticket as well! ^FF
Try deleting your cache and use a different browser and/or device (if available), and ensure you have a good internet connection. You might also need to disable any dark reader/night mode addons or extensions that you have enabled on your browser. ^FF