Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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That's strange! Have you tried clearing your cache and cookies? Also try a different browser to see if that helps with this issue. ^AC
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This should have been fixed. If you're still experiencing errors with this please contact us so we can look into it further. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AC
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AC
Name changes are only available every 30 days. If you changed it recently I'm afraid you would have to wait the 30 days from the time of the change to change it again. ^AC
Ships, even capsized ones, tend to exist on water! If you think it's a bug feel free to submit a bug report ^AC
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AC
We can assist without the Transaction ID but do need to handle this through the ticket form for security and safety purposes. ^AC
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For reports of this nature you would need to contact our account support agents. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
There's a known issue where world uploads receive that error. Please try uploading that world again as it should go through! You can view the bug report here bugs.mojang.com/browse/REALM… ^AC
Looks like the version is corrupted. Have you tried a complete uninstall and clean reinstall of the game? Please try that and let us know if that fixes it! ^AC
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Parental permissions are needed on minor accounts. You would need to allow mulitplayer and other permissions on the account for your daughter to play Multiplayer. ^AC
For refunds you would need to reach out to our Refund support Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
That appears to be an issue with your payment provider. I'm afraid you would need to reach out to your bank or financial institution for assistance. ^AC
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Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
Sounds like there's a connection issue going on. What if any connection troubleshooting have you tried? ^AC
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Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
For reports of this nature, we will need you to please file a ticket: help.minecraft.net/hc/en-us/… ^AC