Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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That darn error! The purchase got hung up when buying the Realm but our team can get it created for you. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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Have you happened to try a different browser? Sometimes clearing your cache/cookies can usually help as well. ^TK
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Not a lot of troubleshooting I can help you with but we do have a great faq that should be able to shed some light for you: help.minecraft.net/hc/en-us/… ^TK
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That's what I like to hear! If you run into any issues in the future make sure to reach out to us for assistance. ^TK
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GIF
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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We apologize for the inconvenience, this is currently a known issue and the team is working on a fix. We have no ETA at this time and appreciate the patience. ^TK
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Have you migrated the account already and if so are you making sure that you're logging in to the MIcrosoft login? ^TK
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Gonna escalate you to the tech team! We're going to see why this is happening on two different devices. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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No worries and glad it started working again! If you run into issues in the future make sure to reach out to us for assistance. ^TK
Thanks for reaching out to us! Please reach out to Xbox Support to look into this matter: nitter.vloup.ch/xboxsupport or support.xbox.com ^TK
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Are your drivers up to date? I would start there. Never hurts to log all the way out, uninstall, disable firewall/antivirus, then reinstall.
If that doesn't help with the crashing or you're getting a specific error, screenshot and show me. ^TK
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I don't know what you're talking about. This music SLAPS.
Did you happen to get the chance to bug report it as of yet or do any basic troubleshooting at this time to see if it's a connection issue to the server? ^TK
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GIF
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Can you try to update your drivers and see if that helps or run as admin? I would also suggest turning off your antivirus/firewall while doing so :) ^TK
If you reach out to us we can look into what's going on and work to assist you! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Do me a favor if you haven't already submit a ticket and provide me the ticket number. I want to make sure it makes it into the queue! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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