Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Thank you for that info! There was an issue with this last weekend, and we have added the Minecoins that were spent on the Realm back to your account, alongside some extra as an apology for our mistake. Let us know if you have any other questions or concerns! ^FF
Sadly fixing corrupt data on worlds isn't something we're able to help with. We recommend saving backups frequently to help with issues like these. ^AC
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I'm afraid the mobile editions of the game don't translate to the computer versions of Minecraft. For access to Minecraft on your laptop you would need to purchase either the Windows 10 or Java edition of the game. ^AC
This issue should be resolved. If you're still experiencing this issue please let us know and we'd be happy to look into this further. ^AC
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Minecraft Support can't comment on any cases regarding account suspensions or bans. If you've been suspended from your account, please submit a ticket via the "Case Review" form at the bottom of our help site: bit.ly/3aFglZl. ^FF
Account questions do need to be handled by our account support agents. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
This issue should be resolved now! If you're still having issues please let us know and we'd be happy to look into it! ^AC
In that case, please complete our request form at aka.ms/Minecraft-Support so that one of our realms specialists can look further into this issue for you. ^FF
This issue should be resolved now! If you're still having issues please let us know and we'd be happy to look into this for you ^AC
This issue should be resolved now! If you're still having issues with this please let us know and we'd be happy to look into this for you. ^AC
This issue should be resolved now! Please let us know if you're still having issues and we'd be happy to look into this for you. ^AC
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Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
This issue should have been fixed by now. If you're still experiencing this issue please let us know! ^AC
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Bedrock editions of the games don't have access to servers. Your best bet is to look into our realms. You can find more about Realms here minecraft.net/en-us/realms/b… ^AC
This should be fixed by now! Are you still experiencing issues with this? If so please let us know. ^AC
Let's have our tech team take a crack at this! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^CR
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp