Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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No worries, this is something our tech team can look into for you! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^CR
We're a bit backed up at the moment, but I assure you that our Support team will reach out to you as soon they reach your ticket! ^CR
Let's have our support team look at it! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^CR
The demo issue can be tricky! This issue usually happens when you're not logged into the right account. Please make sure to check your log-in information to make sure that everything's in order, and you can reach out to our Support team: aka.ms/Minecraft-Support
Hey, let's have our account's team take a crack at it. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question!
Hmm, let's have our support team take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question!
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Let's have our accounts team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^CR
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^CR
That sounds rough, but we can have a look if your friend creates a ticket with us! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question!
Is this issue going on a single player mode or in a Realm? If it's in a single player mode, we won't be able to assist as it exists locally. ^CR
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Connection issues can be frustrating, but let's try to get you back in your game! Can you check your firewall/antivirus for permission settings? Also, are you using hardwire or wifi? ^CR
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No worries, let's try having you go full screen mode and you should be able to see the invite. If not, reach back out to us! ^CR
We're pretty backed up the moment, but I assure you that our Support will reach out to you as soon as they reach your ticket! ^CR
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So it sounds like you purchased the Java edition that was connected to a Microsoft account. The migrator cape is for accounts that were migrated from Mojang to Microsoft. Since you did not have to migrate, you're not eligible for the cape. ^CR
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Thanks for reporting the issue to us! While we're not the development team, as Support we can push you in the direction to hopefully fix this issue. ^CR
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Having a transaction ID will move the process along quicker, but we have other means to verify ownership of the account. Please create a ticket with us and our support team will be happy to help! ^CR
We apologize for the inconvenience, this is currently a known issue and the team is working on a fix. We have no ETA at this time and appreciate the patience! ^CR
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK