Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please have your friend complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for them. ^FF
That sounds like a super cute idea! Please make sure to share your suggestion for adding a Capybara Day to Minecraft on our feedback site so our dev team can take a look: bit.ly/3uQyA4R. ^FF
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To keep your information secure, please complete our request form at bit.ly/3uO21ER so we can safely assist with your question! ^FF
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If a Realm is misbehaving, cannot be opened/closed, or seems broken in any way, changing the world slot can often help. Before changing Realms slots, make sure to backup/save your world data: bit.ly/3ITFRH3. More info can be found here: bit.ly/3B8XzEE. ^FF
We're not seeing any issues on our end, but can you let us know what happens when you try to play on realms/servers? Any screenshots of errors that you're seeing will be helpful to see as well. ^FF
Hey there! I can confirm that your request has made it to our Support queue. Please hang tight - we try to respond to tickets as quickly as possible in the order they were received. We definitely appreciate your patience! ^FF
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received and we appreciate your patience. Were these purchases made on the Minecraft Marketplace? Are you seeing any errors when trying to download them? ^FF
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Please complete our request form at bit.ly/3uO21ER so that one of our billing specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
Thanks for letting us know! In this case, please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you. ^FF
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Can you let us know what exact issues you're facing with the game? We're happy to help out but we'll need a bit more information about what's going on. ^FF
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To keep your information secure, please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
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We're unable to comment on any future updates/features that aren't publicly known at this time, but feel free to share your suggestion about adding hard mode to Minecraft here: bit.ly/3uQyA4R so our dev team can take a look! ^FF
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We are unable to comment on any future updates or features that are not publicly known at this time, but if you'd like additional info about the Minecraft Java & Bedrock Edition for PC Bundle, we've crafted a handy FAQ here: bit.ly/3v8DvhT. ^FF
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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Are you playing on Wifi or a Hardwire connection? Also, when did this issue start happening? ^TK
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