Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
- Tweets 241,574
- Following 100
- Followers 478,605
- Likes 43
Are you still having issues at this time? Please let me know and I'll take a look into what's going on. ^TK
2
Dear Dangling Madness,
Sucks to hear your computer crashed twice due to some creeper creeping up on you like a creep :( Was this the only time that this has happened and did you try any troubleshooting steps to see if it that helps?
Love,
Mojang Support
4
5
GIF
Usually a sign of connection issues! What troubleshooting steps have you tried and are you playing on Wifi or hardwire? ^TK
1
We apologize for the inconvenience, this is currently a known issue and the team is working on a fix. We have no ETA at this time and appreciate the patience. ^TK
1
2
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
That's because our queues are bit backed up right now, however, they should be able to get to your ticket before long! ^TK
Since you have already submitted a ticket you will need to continue to work with the Support Team for the recovery as we're not able to do account recovery over Social Media. ^TK
2
What Troubleshooting steps have you tried and can you tell me if you're getting any specific errors? ^TK
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
1
If you just submitted the ticket it is going to take a bit to get a response as we are a bit backed up at this time! If you have any other questiosn let me kwnoa dn we'll do our best to assist you. ^TK
1
1
We currently do not assist players in DMs. Since it is a Microsoft Account you will need to reach out to Xbox/Microsoft Support: nitter.vloup.ch/xboxsupport or support.xbox.com ^TK
This will give you more information on Story Mode: minecraft.net/es-mx/article/… Unfortunately, is no support we can provide you. ^TK
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^FF
2
This issue should be fixed now! If you're still experiencing this issue please let us know and we'd be happy to look into this further. ^AC
This is a known bug. Sometimes you get that error when the world has uploaded. Please try that upload again as it should load into the world. If you're still experiencing that error please check out our bug report for updates ^AC
4
Unfortunately, once a Microsoft account has been linked to a PSN account, neither of the accounts can be associated with a different account. For further help, we'd suggest reaching out to Microsoft Support at nitter.vloup.ch/xboxsupport or support.xbox.com. ^FF
Bad FPS is always a frustrating thing to happen. Have you tried any of our troubleshooting steps to help with this issue? ^AC
2
We can still help without the Transaction ID. For issues like these we do need to handle it through the ticketing system for saftey and security. ^AC
1
Please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF