Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Thanks for grabbing me that ticket number! I took a look and the specialist is still working on a fix at this time. I am sorry about the wait and appreciate your patience. ^TK
Sometimes updates can take a bit to push through! In this case, if you don't have any single player worlds you're afraid of losing, uninstall the client and reinstall it to see if it pushes the update through. ^TK
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That's a little strange! @.@ Is it saying the purchase succeded and you couldn't create the Realm? ^TK
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Do you mind uninstalling the client and reinstalling it to see if it pushes the update through! If that doesn't work let me know and I'll reach out to our tech team to see if we have any troubleshooting steps. ^TK
No worries, I can direct you to Xbox/Microsoft Support which will help you regain access to your account: nitter.vloup.ch/xboxsupport or support.xbox.com ^TK
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
There is a way to download it! If you follow this link: minecraft.net/en-us/store/mi… It will give you all the steps you need to download the Windows 10 Edition of Minecraft ^TK
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
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If your client isn't updating, I would suggest forcing the update by uninstalling/reinstalling the client. What device do you happen to be playing on? ^TK
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Minecraft Support can't comment on any cases regarding account suspensions or bans. If you've been suspended from your account, please submit a ticket via the "Case Review" form at the bottom of our help site: bit.ly/3aFglZl. ^FF
Minecraft Support can't comment on any cases regarding account suspensions or bans. If you've been suspended from your account, please submit a ticket via the "Case Review" form at the bottom of our help site: bit.ly/3aFglZl. ^FF
Please complete our request form at bit.ly/3uO21ER so that one of our realm specialists can look further into this issue for you. Remember to attach your receipt of purchase/order confirmation and your account name/Gamertag. ^FF
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Feel free to share your suggestion for adding corn to Minecraft here: feedback.minecraft.net/hc/en…! ^FF
Sorry about any delay you're encountering! We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your ticket number, we can check in on the status of your request for you. ^FF