Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please complete our request form at bit.ly/3uO21ER so that one of our realms specialists can look further into this issue for you. Remember to attach your Transaction ID/receipt of purchase and your account name/Gamertag. ^FF
Please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
Mojang doesn't store any info on your individual worlds, meaning that those files only exist locally on your device. Unfortunately, we're unable to recover lost Minecraft worlds. We suggest reading our FAQ: bit.ly/3c9PK76 & using Realms to store your worlds online. ^FF
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Please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you. ^FF
Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
We're glad to hear it! Let us know if you run into any other issues with your realm or account 👍 ^FF
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Mojang doesn't store any info on your individual worlds, meaning that those files only exist locally on your device. Unfortunately, we're unable to recover lost Minecraft worlds. We suggest reading our FAQ: help.minecraft.net/hc/en-us/… & using Realms to store your worlds online. ^FF
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I'm sorry to hear your friend is having trouble accessing the game! Please have your friend complete our request form at aka.ms/Minecraft-Support so that one of our account specialists can look further into this issue for them. ^FF
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
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Do you mind clarifying the issue that you're having? I'd be more than happy to help you out so that you and your daughter can play :) ^TK
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
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What version of the game are you playing on and did you happen to give parental consent to those accounts? ^TK
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
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14 days is quite a bit of time! Can you please provide me the ticket number so that I can take a closer look into this? ^TK
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For more information on saving and restoring worlds from backups you can visit our FAQ guide here! msft.it/6017b0AbN ^AC
Xbox is Microsoft support and are where you need to go for help with logging into those Microsoft accounts ^AC
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For reports of this nature, we will need you to please file a ticket. msft.it/6011b0AZF ^AC
Unfortunately fixing corrupted worlds isn't something we can help with at this time. I recommend restoring from a back up before the world was corrupted as that can help with this issue. ^AC
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