Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
Please complete our request form at bit.ly/3uO21ER so that one of our specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
Please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. ^FF
If you're still having any issues with purchasing a realm, then please reach out to us at bit.ly/3uO21ER so that one of our realms experts can investigate this issue further for you. ^FF
What exact issue are you experiencing with realms right now? Can you let us know if you're on Java or Bedrock? ^FF
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If you didn't get a ticket number emailed to you after submitting your request, then we might not have received your request. Please re-submit your request at bit.ly/3uO21ER and be sure to use an email address that you can currently access! ^FF
Are you having issues logging into the website? There should be no reason to have issues on our end. ^TK
These are all great suggestions! Make sure to submit your ideas to our feedback site, so our dev team can take a look: bit.ly/3uQyA4R. ^FF
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What can we help you with? We'll need more information about the issue you're facing in order to best assist you. ^FF
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^FF
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
For account related issues such as these you will need to continue with our account support agents in that ticket. We can absolutely see what we can do there and appreciate your patience while we look into this. ^AC
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
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Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
I'm not sure what platform you happen to be playing on, however, I would suggest uninstalling/reinstalling to see if that assists. ^Tk
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Private Servers are run by their moderators so we can't give you a clear answer on why you were muted. Continue to work with the Server owners on this issue. ^TK
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK