Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @JonnoPlaysCoC
For realms technical support please send us a ticket and our realms specialists would be happy to help! To keep your information secure, please complete our request form at msft.it/6016b0Apm so we can quickly and safely assist with your question! ^AC
Replying to @AhliRXgms
Adding fireflies to the game is a great suggestion! Feel free to add that to our feeback and suggestion site so our Devs can get a look at this idea! ^AC
Replying to @ClassicJohnno
For help with realm invites In Minecraft, select Play. Select the Friends tab and choose Join Realm. If you are playing on console, enter the 6-digit invite code. If you have received a Share Link invitation, the invite code will be the last six digits of the URL. ^AC
Replying to @DGod1989
I'm afraid we can't help with power outages here at Minecraft support. Minecraft does require a solid connection to save and update. If you're experiencing frequent power outages we recommend playing from a more stable connection and saving more frequently ^AC
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Replying to @NCarlisleDC
For Dungeons tech support please visit these tips to see if they can help resolve your issues. msft.it/6016b0ABu ^AC
Replying to @shaaawwwwty
For account related issues please send us an email at msft.it/6013b0fC7 and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
Replying to @christinebraidw
For refund issues like this please send us an email at msft.it/6015b0fAt and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
Replying to @SenpuWindd
That is a feature in the game. To do so you would need willing villagers and a big enough space as well as 3 beds. For more assistance and knowledge on this gameplay we recommend looking into community resources. ^AC
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Replying to @ElectroGehirn
Mobile editions of the game do use Microsoft accounts to log in. I'm afraid you will need to reach out to Microsoft support for assistance with logging into those accounts. msft.it/6013b0fFF or msft.it/6014b0fF2. ^AC
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Replying to @Bit_The_Bear
Please send us an email at msft.it/6018b0fFy and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
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Replying to @rbdancer3
I'm afraid we don't have an exact time on when we can get to those tickets but we are working through them as quickly as possible. Thank you for your patience and understanding ^AC
Replying to @FaceofCoffee
We can only reply to the email the ticket was sent from. If you need to be contacted on a specific email you will need to write in a ticket from that email. ^AC
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Replying to @StailPot
Please send us an email at msft.it/6011b0fL1 and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
Replying to @rbdancer3
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^AC
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Replying to @CamdenJason
Microsoft account support is handled by Microsoft. I'm afraid you will need to reach out to their support for assistance. msft.it/6010b0fa6 or msft.it/6011b0faB. ^AC
Replying to @kakolik666
For account related issues please send us an email at msft.it/6010b0fQk and our account support specialists will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
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Replying to @sprngbornsprout
Looks like you're having some connection issues that's causing this. What if any connection troubleshooting have you tried? ^AC
Replying to @Poke_Pidgey
For account related issues please send us an email at msft.it/6018b0fs4 and account support specialists will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
Replying to @ChrisHighwnd
All available info on game updates can be found at msft.it/6015b0fSP. ^AC
Replying to @efenuxy
I'm afraid I don't understand your issue. Please let us know what you're having trouble with and we'd be happy to see what we can do to help. ^AC
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