Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
- Tweets 241,574
- Following 100
- Followers 478,605
- Likes 43
For realms technical support please send us a ticket and our realms specialists would be happy to help! To keep your information secure, please complete our request form at msft.it/6016b0Apm so we can quickly and safely assist with your question! ^AC
Adding fireflies to the game is a great suggestion! Feel free to add that to our feeback and suggestion site so our Devs can get a look at this idea! ^AC
For help with realm invites In Minecraft, select Play. Select the Friends tab and choose Join Realm. If you are playing on console, enter the 6-digit invite code. If you have received a Share Link invitation, the invite code will be the last six digits of the URL. ^AC
I'm afraid we can't help with power outages here at Minecraft support. Minecraft does require a solid connection to save and update. If you're experiencing frequent power outages we recommend playing from a more stable connection and saving more frequently ^AC
1
For Dungeons tech support please visit these tips to see if they can help resolve your issues. msft.it/6016b0ABu ^AC
For account related issues please send us an email at msft.it/6013b0fC7 and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
For refund issues like this please send us an email at msft.it/6015b0fAt and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
That is a feature in the game. To do so you would need willing villagers and a big enough space as well as 3 beds. For more assistance and knowledge on this gameplay we recommend looking into community resources. ^AC
1
1
Mobile editions of the game do use Microsoft accounts to log in. I'm afraid you will need to reach out to Microsoft support for assistance with logging into those accounts. msft.it/6013b0fFF or msft.it/6014b0fF2. ^AC
1
Please send us an email at msft.it/6018b0fFy and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
1
I'm afraid we don't have an exact time on when we can get to those tickets but we are working through them as quickly as possible. Thank you for your patience and understanding ^AC
We can only reply to the email the ticket was sent from. If you need to be contacted on a specific email you will need to write in a ticket from that email. ^AC
4
Please send us an email at msft.it/6011b0fL1 and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^AC
1
Microsoft account support is handled by Microsoft. I'm afraid you will need to reach out to their support for assistance. msft.it/6010b0fa6 or msft.it/6011b0faB. ^AC
For account related issues please send us an email at msft.it/6010b0fQk and our account support specialists will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
2
Looks like you're having some connection issues that's causing this. What if any connection troubleshooting have you tried? ^AC
For account related issues please send us an email at msft.it/6018b0fs4 and account support specialists will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
All available info on game updates can be found at msft.it/6015b0fSP. ^AC