Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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That's correct - if you didn't get an automated email with a ticket number, then we may not have received your request. You can send us a request here: msft.it/6010bLTvg. Make sure to use an email that you can currently access, otherwise our reply won't make it to you! ^FF
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It looks like your case has been assigned to an agent. They will reply to you as soon as possible, and we definitely appreciate your patience! ^FF
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Please send us an email at msft.it/6019bIYDx and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
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All available info on game updates can be found at msft.it/6012bIYDg. ^AC
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Please try restoring from a backup if you have them go to your "World backups." Select a time before you changed your old world. Select “Restore” so your previous world’s save will be applied. ^AC
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I would have your friend try restarting the realm to see if that fixes the issue. If not please let us know and we'd be happy to look into this further. ^AC
Please visit our bug report site to see if the problem has already been reported: msft.it/6010bIcII. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6011bIcIL ^AC
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Please send us an email at msft.it/6016bIcIu and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
Our realms support specialists would be happy to assist with this! To keep your information secure, please complete our request form at msft.it/6011bIcx3 so we can quickly and safely assist with your question! ^AC
Sorry for any delay in responses. Could you please provide your 7 digit ticket number so we can look into this for you? ^AC
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Worlds are locked to the device itself and in no way tied to your account. We recommend backing up and saving worlds in secure locations to prevent issues like this in the future. ^AC
To keep your information secure, please complete our request form at msft.it/6016bIcYs so our tech support agents can quickly and safely assist with your question! ^AC
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Please send us an email at msft.it/6018bIc3q and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
You should be able to turn off chat in realms. 1. Go to “Chat Settings.” 2. Click on “Chat: Shown” once at the top-left corner. 3. Change the option to “Chat: Hidden.” ^AC
Please visit our bug report site to see if the problem has already been reported: msft.it/6019bIcEz. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6010bIcEM ^AC
Please send us an email at msft.it/6016bIcDo and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
Please contact our tech support agents here for assistance with this. msft.it/6011bIcBd ^AC
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Please visit our bug report site to see if the problem has already been reported: msft.it/6010bIihM. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6011bIih3 ^AC