Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please contact our realms support agents here so we can help out with this. To keep your information secure, please complete our request form at msft.it/6017bvcKh so we can quickly and safely assist with your question! ^AC
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6019bvcK3! ^AC
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Please check out our connection troubleshooting for realms here to see if that helps you load in ://help.minecraft.net/hc/en-us/articles/360055710592-Minecraft-Realms-and-Multiplayer-Troubleshooting ^AC
That is rather small. Please visit our accessibility article to see if that helps msft.it/6019bvcyH ^AC
Sorry to hear we haven't gotten back on that ticket. Do you happen to have that 7 digit ticket number so I can look into this and see what's happening there? ^AC
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Microsoft account sign ins are handled through Microsoft support. You can contact them here msft.it/6013bvcBP or msft.it/6014bvcBu. ^AC
Sorry to hear about those payment troubles. Happy to hear you were able to renew that realm. Please view our payment troubleshooting here. msft.it/6010bvi7C ^AC
Crashes are never fun sorry to hear that's happening. Please check out our Tech support articles here to see if they help. msft.it/6012bviNo ^AC
We can only help the original owner of the account. Please have your sister contact our account support agents for assistance. To keep your information secure, please complete our request form at msft.it/6014bvixE so we can quickly and safely assist with your question! ^AC
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Demo mode generally means you're logging into the incorrect account please doublecheck you're logging into the correct account. Also check our tips here msft.it/6013bvivv for help. ^AC
We have been informed that the latest update that was pushed out today should have a fix for Marketplace Download/Updating issues implemented into it! Please update your copy of Minecraft to 1.19 and you should see this issue alleviated. ^AC
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Lag is never fun! Have you tried any of our connection troubleshooting steps to resolve this yet? If not please attempt those and if that's not helping we'd be happy to see what more we can do ^AC
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Oh no! Please check out our Marketplace tips to see if this helps resolve the issue here. msft.it/6019bvis7 ^AC
I would be happy to look into this for you do nyou happen to have your 7 digit ticket number so we can pull this up and see what's happening? ^AC
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That's not fun! Please check out some of our connection troubleshooting for Multiplayer here ://help.minecraft.net/hc/en-us/articles/360055710592-Minecraft-Realms-and-Multiplayer-Troubleshooting ^AC
Those are great questions! To keep your information secure, please complete our request form at msft.it/6019bviq9 so we can quickly and safely assist with your question! ^AC
I'm afraid we can only help with account stuff through our ticket support. Our account support agents would be happy to help To keep your information secure, please complete our request form at msft.it/6014bvid2 so we can quickly and safely assist with your question! ^AC
The horse is just thirsty! In all seriousness seems you found a bug! Please visit our bug report site to see if the problem has already been reported: msft.it/6015bvibd. If you think you've found a new bug, visit our help site here msft.it/6016bvibe ^AC
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Demo mode is super frustrating. Please send us an email at msft.it/6011bviZ7 and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
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