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Redmond, WA
Joined January 2013
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Losing a cape is never fun. To keep your information secure, please complete our request form at msft.it/6015bviXf so we can quickly and safely assist with your question! ^AC
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There is a known issue where the world doesn't upload immediately Please try your upload/download again and join your Realm; it should load into the world. If this does not resolve the issue, for more information please view the bug reports: msft.it/6012bviVr ^AC
I'm afraid we don't give out security information such as the Transaction ID. I can look into your ticket however if you have the 7 digit ticket number. Please provide that and we'd be happy to look into this for you. ^AC
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Microsoft support does handle email changes for accounts directly created with Microsoft accounts and you would need to reach out to them for help with changing the email on that account. If it is a migrated account however we can assist through our ticketing support ^AC
Unfortunately there is no controller support for the PC without Mods. I'm afraid we can't help with mods here at support. I recommend looking into community resources for help with this. ^AC
Please complete our request form at msft.it/6015bvecW so that one of our specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
Please complete our request form at msft.it/6018bvec8 so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
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Please complete our request form at msft.it/6012bveij so that one of our billing specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
Please complete our request form at msft.it/6017bveeL so that one of our account specialists can look further into this issue for you. ^FF
Please complete our request form at msft.it/6016bvenw so that one of our specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
You'll need to contact Microsoft Support in this case. For assistance with your Microsoft account, please reach out to Microsoft Support at msft.it/6013bveTT or msft.it/6014bveTp. ^FF
We'll need you to reach out to Support in this case. Please complete our request form at msft.it/6017bveO9 so that one of our specialists can look further into this issue for you! ^FF
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Please send us an email at msft.it/6011bvHlF and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
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A bug report is the way to go! Our Devs will be able to take a look and hopefully figure out what's going on. Please check back as their updates will go to that bug report. ^AC
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Please send us an email at msft.it/6010bvHcY and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
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Connection issues are never fun. Please check out some of our connection troubleshooting tips to see if that helps! msft.it/6013bvHZ7 ^AC
It looks like the world may be corrupted. Unfortunately fixing corrupted worlds isn't something we can really do. If possible try loading from a backup and see if that fixes this issue ^AC
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Pirates are so fun! I love that suggestion. Please submit that suggestion so our devs can get a look at this idea msft.it/6018bvHVM ^AC
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Please contact our tech support agents and we'd be happy to look into this for you. To keep your information secure, please complete our request form at msft.it/6011bvHrh so we can quickly and safely assist with your question! ^AC
That's a frustrating error to receive. Our account support agents would be happy to help you out through a ticket. To keep your information secure, please complete our request form at msft.it/6010bvHre so we can quickly and safely assist with your question! ^AC
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