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Redmond, WA
Joined January 2013
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Thanks for reaching back out to me! Just to clarify, is this on a single-player world, or is this on a realm? ^BT
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Gotcha, thank you! If you could, can you make a ticket with our Technical team so they can take a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Is this only happening with certain skin packs, or are all of them not loading properly? Can you let us know what troubleshooting steps you've tried so far to address this issue, if any? ^BT
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No worries, our Support team can take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
You may need to update your privacy settings on your Xbox Account. Here's an FAQ with some steps on how you can do that: help.minecraft.net/hc/en-us/… ^BT
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Our Support team can take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Ooh! Send that to our Devs so they can take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Sorry about that! Do you have any third-party mods in your game? Also, can you try lowering your Xbox resolution to see if that helps? ^BT
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That's a pretty sweet idea! How about you send that over to our Devs so they can take a look? feedback.minecraft.net/hc/en… ^BT
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It's no problem at all! If you make a ticket with them, I assure you that they'll reach out to you as soon as they get your ticket. 😄 ^BT
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If you're missing items you may want to reach out to our Marketplace specialists. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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Thanks for giving that a try for me! Let's have our Technical team take a peek! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
What issue are you running into with your game? Once we have more info, we'd be happy to help! ^BT
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I'm not seeing an issue with our Realms at the moment! Are you still running into issues with accessing your Realms? If so, please give us more info and we'd be happy to help!
No worries, our Technical team should be able to help! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
We can't read or communicate through DMs, but we'd be happy to help! What seems to be the problem? ^BT
That's a cool idea! How about you send that to our Devs so they can lend an ear? 🌽 ✨ feedback.minecraft.net/hc/en… ^BT