Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please send us an email at msft.it/6019bswwh and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Glad to hear that you got it fixed up! If you run into any other issues feel free to reach back out and we'll do our best to assist you. ^TK
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Please send us an email at msft.it/6011bsZNJ and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Please send us an email at msft.it/6016bsZcs and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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What error are you getting when trying to join the Realm and what troubleshooting steps have you tried? ^TK
To keep your information secure, please complete our request form at msft.it/6016bsZT4 so we can quickly and safely assist with your question! ^TK
Please visit our bug report site to see if the problem has already been reported: msft.it/6010bsZy8. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6011bsZyD ^TK
You're only able to get the other version of the game if you own the PC version of Bedrock or Minecraft: Java Edition. ^TK
Please send us an email at msft.it/6014bskr6 and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
You said that support wasn't helping. Do you happen to have that ticket number so that I can take a closer look into the situation? ^TK
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Are they single-player Worlds or are they on a Realm? If they are single-player Worlds they are not stored locally so you would have to move them to a Realm. ^Tk
Please send us an email at msft.it/6018bsnAq and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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Thanks for bringing that ticket number over to us! I slid on over to see that we're still working on this issue but we really appreciate the patience. ^TK
To keep your information secure, please complete our request form at msft.it/6013bsVNR so we can quickly and safely assist with your question! ^TK
Please visit our bug report site to see if the problem has already been reported: msft.it/6016bsVqu. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6017bsVqR ^TK
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You'll need to submit a ticket with an email that you do have access too! We'll work to assist you from there. ^TK
Please send us an email at msft.it/6014bspAu and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Please visit our bug report site to see if the problem has already been reported: msft.it/6016bSWUi. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6017bSWUc ^TK
Please send us an email at msft.it/6010bSWlG and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK