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Redmond, WA
Joined January 2013
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Replying to @HearthAuthor
To keep your information secure, please complete our request form at msft.it/6019bSW9F so we can quickly and safely assist with your question! ^TK
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Replying to @BitschAlexander
Please send us an email at msft.it/6011bSWez and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Replying to @wrongrylee
What troubleshooting steps have you tried at this time and are you playing on a WiFi or Hardwire connection? ^TK
Replying to @cat_slavic
To keep your information secure, please complete our request form at msft.it/6019bSmCX so we can quickly and safely assist with your question! ^TK
Replying to @Tiyawn
To keep your information secure, please complete our request form at msft.it/6017bSmAP so we can quickly and safely assist with your question! ^TK
Replying to @WornSnow88
Please visit our bug report site to see if the problem has already been reported: msft.it/6019bScxb. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6010bScxj ^TK
Replying to @MartenKorgesaar
We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that should fix the issue as soon as possible. Thank you for your patience while we work on the solution! ^TK
2
Replying to @DenzelT16290763
Can you give me a bit more detail on what issues you're facing? I'll do my best to assist you from there. ^TK
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Replying to @nightmarekatie
Please visit our bug report site to see if the problem has already been reported: msft.it/6014bScGA. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6015bScG7 ^TK
Replying to @IvysMyths
To keep your information secure, please complete our request form at msft.it/6016bSitQ so we can quickly and safely assist with your question! ^TK
Replying to @raichfer87
Please send us an email at msft.it/6019bSint and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Replying to @pewdergamer
If you recently purchased dungeons you can refund it and purchase the other game which you wish to have. To keep your information secure, please complete our request form at msft.it/6013bS9xx so we can quickly and safely assist with your question! ^TK
Replying to @Holly1355__
Please send us an email at msft.it/6019bS9gJ and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Replying to @bakerboy1983
Do you happen to have the ticket number so I can review what's going on? I'll take a look and see if I can find some support on my end to figure out what's going on. ^TK
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Replying to @Fistulator1
Please send us an email at msft.it/6013bSeSF and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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Replying to @Runnex1
Your ticket number will be attached to the email that you sent to our support. It's usually a 7 digit number. ^TK
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Replying to @riamiao
Please send us an email at msft.it/6011bSeZv and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Replying to @StevenCraftVFX
To keep your information secure, please complete our request form at msft.it/6015bSeTX so we can quickly and safely assist with your question! ^TK
We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that should fix the issue as soon as possible. Thank you for your patience while we work on the solution! ^TK
To keep your information secure, please complete our request form at msft.it/6014bSjQ4 so we can quickly and safely assist with your question! ^TK