Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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To keep your information secure, please complete our request form at msft.it/6012bSjmK so we can quickly and safely assist with your question! ^TK
I would love to be able to give you more information on this matter but it's great to keep in mind we are the support team and not developers! Hopefully, they are able to find a fix in the near future. ^TK
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Please send us an email at msft.it/6016bSb74 and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
That's so strange! Please contact our tech support agents so we can look into this. To keep your information secure, please complete our request form at msft.it/6014bqZFq so we can quickly and safely assist with your question! ^AC
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As I said before we can help without the Transaction ID. But it is recommended if you can find it. Regardless we cannot help with this issue through social media you will need to submit a ticket for assistance with account related issues. ^AC
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Deleting accounts is something we can do but you would still need to submit a ticket for assistance. For account and player saftey reasons we can only handle account issues through the ticketing system where our account specialists can help you out. ^AC
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Can you tell us a bit more about what's happening with those? We'd be happy to look into this for you but do need a bit more information about what's happening with those realms. ^AC
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Your Transaction ID serves as your proof of purchase it's what you received when you first purchased the game. If you do not have access to that it's fine we can still help but you do need to put in a ticket for help with this. ^AC
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Please send us an email at msft.it/6012bqZwi and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
To keep your information secure, please complete our request form at msft.it/6017bqZZ5 so we can quickly and safely assist with your question! ^AC
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I'm afraid we're unable to discuss bans. You can view the status of that ban on our support site. ^AC
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I'm having trouble understanding your issue. Please let us know what we can help with and we'd be happy to look into it! ^AC
Do you happen to have your ticket number? I'd be happy to take a look and see what's happening with that ticket for you. Please provide the 7 digit ticket number so we can look into this. ^AC
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Sorry for any delay you're having. We'd be happy to see what's going on with that ticket for you. Please provide the 7 digit ticket number and I'll see what's happening with that request. ^AC
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We are looking into that issue currently but no update as of yet. Rest assured your ticket is safe and we'll get back to you as soon as we can! ^AC
That's an awesome idea! I love the idea of using fossiles more. Feel free to ad that suggestion where our devs can see it here msft.it/6010bqZz0 ^AC
To keep your information secure, please complete our request form at msft.it/6016bqZKo so we can quickly and safely assist with your question! ^AC