Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Hey there, are you still experiencing any issues with getting into the game? Please let us know so we can investigate this issue further! ^FF
Hey there, are you still experiencing any issues with getting into the game? Please let us know so we can investigate this issue further! ^FF
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Hey there, are you still experiencing any issues with getting into the game? Please let us know so we can investigate this issue further! ^FF
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Hey there, are you still experiencing any issues with getting into realms? Please let us know so we can investigate this issue further! ^FF
Hey there, are you still experiencing any issues with getting into the game? Please let us know so we can investigate this issue further! ^FF
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Hey there, are you still experiencing any issues with getting into the game? Please let us know so we can investigate this issue further! ^FF
Hey there, are you still experiencing any issues with getting into the game? Please let us know so we can investigate this issue further! ^FF
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If you're not receiving any automated emails from us, then please complete our request form at msft.it/6010btijj so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
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Hey there, are you still experiencing any issues with getting into realms/servers? Please let us know so we can investigate this issue further! ^FF
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Hey there, are you still experiencing any issues with accessing multiplayer? Please let us know so we can investigate this issue further! ^FF
Hey there, are you still experiencing any issues with getting into the game? Please let us know so we can investigate this issue further! ^FF
1
Hey there, are you still experiencing any issues with getting into the game? Please let us know so we can investigate this issue further! ^FF
1
Hey there, are you still experiencing any issues with getting into the game? Please let us know so we can investigate this issue further! ^FF
1
Hey there, are you still experiencing any issues with getting into the game? Please let us know so we can investigate this issue further! ^FF
1
Hey there, are you still experiencing any issues with getting into the game? Please let us know so we can investigate this issue further! ^FF
We'll need you to reach out directly to Support in this case. Please complete our request form at msft.it/6010btiKO so that one of our realms specialists can look further into this issue for you. ^FF
Sorry about any delay you're encountering! We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your ticket number, we can check in on the status of your request for you. ^FF
Cross-platform play is not possible between these two editions of the game, and you will not be able to download a previously purchased version to a device that uses a different marketplace. If you wish to play on a different platform, you will have to purchase a new license. ^FF
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Please try signing in to any other Microsoft account you may have used in the past. If you are unable to find or login to the correct Microsoft account, you can contact Microsoft support at msft.it/6019bt9IH or msft.it/6010bt9Iy for further help. ^FF
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