Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Feel free to share your suggestions and feedback for Minecraft here: msft.it/6011bt9QH. ^FF
Are you still experiencing any issues with accessing the game? Please let us know so we can investigate this for you. ^FF
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That's definitely no fun to deal with! In this case, please complete our request form at msft.it/6019bt9q3 so that one of our technical specialists can look further into this issue for you. ^FF
We'll need you to contact Support directly in this case. Please complete our request form at msft.it/6014bt9ik so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
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That's definitely frustrating to deal with. Can you try restarting your mobile device and letting us know if this issue still persists or not? ^FF
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Please visit our bug report site to see if the problem has already been reported: msft.it/6018bt9Xp. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6019bt9XV ^FF
Minecraft Support can't comment on any cases regarding account suspensions or bans. If you've been suspended from your account, please submit a ticket via the "Case Review" form at the bottom of our help site: msft.it/6019bt9T7. ^FF
Please complete our request form at msft.it/6018bt9OA so that one of our technical specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
If you're having issues logging in, then please complete our request form at msft.it/6017bt9KN so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
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Please complete our request form at msft.it/6012bt9yk so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID if you still have it and your account name/Gamertag. ^FF
Please send us an email at msft.it/6013btdmV and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
If you're seeing demo mode this likely means you're logging in with the wrong credentials. You can read more here: msft.it/6019btjof for help. ^TK
To keep your information secure, please complete our request form at msft.it/6015btje3 so we can quickly and safely assist with your question! ^TK
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Please send us an email at msft.it/6016btba8 and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Do you know if it's during a certain time and if you're running anything that may be interfering with the connection? ^TK
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Please send us an email at msft.it/6016btbHi and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
All available info on game updates can be found at msft.it/6015btb1l. ^TK
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