Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please send us an email at msft.it/6011bqZKZ and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
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Oh no! Unfortunately worlds are tied to the devices themselves and not accessible by us. I'm afraid if the world was deleted there's no real way to retrieve those unless you saved backups on your device. ^AC
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Migration to Microsoft accounts is mandatory and you can no longer access the Mojang accounts to play without Migrating. msft.it/6014bqZH2 ^AC
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I'm having a bit of trouble understanding your issue. Please let us know what you need help with and we'd be happy to look into this further. ^AC
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Please visit our bug report site to see if the problem has already been reported: msft.it/6013bqZEW. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6014bqZEo ^AC
I'm afraid we're not able to grant codes for launcher trouble. We'd be happy to help you with that launcher trouble however. To keep your information secure, please complete our request form at msft.it/6012bqZBk so we can quickly and safely assist with your question! ^AC
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We can still assist without the Transaction ID but you do need to submit a ticket so our account support agents can take a look ^AC
Please send us an email at msft.it/6015bqkAR and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
Please send us an email at msft.it/6010bqkfi and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
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Sorry to hear that didn't help the game install. If you wish to continue working on this, please complete our request form at msft.it/6017bqkfB so we can quickly and safely assist with your question! ^AC
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^AC
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To keep your information secure, please complete our request form at msft.it/6017bqkL3 so we can quickly and safely assist with your question! ^AC
Game crashes are never fun to deal with. As a first step, check out our FAQ on error codes here: msft.it/6017bqpHR. Please let us know if you're still seeing any game crashes. ^FF
Minecraft Support is unable to provide an estimate on issues reported on our bug site will be resolved, but if this issue has already been reported, then we recommend that you upvote the bug report and leave a comment if you have more information to provide for our devs! ^FF
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Please complete our request form at msft.it/6019bqThZ so that one of our technical specialists can look further into this issue for you. Remember to attach your Gamertag and any helpful screenshots of this issue that you're facing. ^FF
Please visit our bug report site to see if the problem has already been reported: msft.it/6016bqT7u. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6017bqT7R ^FF
If you're playing Java Edition, you can add a custom skin to your character with a dress! If you're playing on Bedrock, check out the Marketplace for the skins and other packs available that might be what your child is looking for! :) ^FF
I'm not sure I understand your question. Are you referring to changing the email on your Mojang account, or your username, or something else? ^FF
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Thanks for your feedback! Please make sure to share your suggestions for bringing these minigames & worlds back on PlayStation consoles on our feedback site here, so our game devs can take a look: msft.it/6012bqTIp. ^FF