We'd be happy to look into this for you. To keep your information secure, please complete our request form at msft.it/6018bU2Xy so we can quickly and safely assist with your question! ^AC
That sounds super frustrating. Please check out some of our troubleshooting tips here. ://help.minecraft.net/hc/en-us/articles/360055710592-Minecraft-Realms-and-Multiplayer-Troubleshooting ^AC
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^AC
Sorry to hear that. Sounds like the connection on that realm is lagging behind. Please check out our troubleshooting tips here to see if that helps. ://help.minecraft.net/hc/en-us/articles/360055710592-Minecraft-Realms-and-Multiplayer-Troubleshooting ^AC
Is the world you were looking for that swamp an older world before the update or a new world you generated after the update? Older worlds won't reflect the update you would need to explore previously unexplored areas to get that updated swamp ^AC
If you have the Windows 10 edition then you are eligible for that deal just wanted to make sure you had that edition. To keep your information secure, please complete our request form at msft.it/6017bUFh1 so we can quickly and safely assist with your question! ^AC