Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please complete our request form at msft.it/6013boyZ5 so that one of our account specialists can look further into this issue for you. ^FF
Minecraft Support doesn't change usernames for players. Unfortunately, this means that we are unable to assist with username changes, including misspellings or capitalization requests. ^FF
To start, please check out msft.it/6012boyr2 for any billing issues experienced with Minecraft Dungeons. ^FF
Sorry about any delay you're encountering! We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your ticket number, we can check in on the status of your request for you. ^FF
Please complete our request form at msft.it/6017boyHz so that one of our technical specialists can look further into this issue for you. ^FF
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To keep your information secure, please complete our request form at msft.it/6019bo19S so we can quickly and safely assist with your question! ^Tk
To keep your information secure, please complete our request form at msft.it/6019bo1nZ so we can quickly and safely assist with your question! ^TK
To keep your information secure, please complete our request form at msft.it/6012boEZY so we can quickly and safely assist with your question! ^TK
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This promotion is only for those that own the Windows 10 version or Java Edition on PC. If they own one of the editions on PC then they can claim the other version. ^TK
What troubleshooting steps have you tried at this point and are you playing on a hardwire connection? ^TK
Please visit our bug report site to see if the problem has already been reported: msft.it/6018boDTa. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6019boDTx ^TK
Please visit our bug report site to see if the problem has already been reported: msft.it/6011boDrS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6012boDrs ^TK
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I'm not seeing any widespread issues at this time. Are you still having the issue and what troubleshooting steps have you tried? ^TK
We'll need to reach out to Microsoft Support, in this case, as they will need to assist you with the migrated account: msft.it/6014boDMj ^TK
Did you migrate the account and are you signing into the Microsoft login instead of the Mojang login? ^Tk
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