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Redmond, WA
Joined January 2013
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Did you happen to submit a ticket over to our account recovery team already and if so, can you provide me the ticket number? ^TK
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Please send us an email at msft.it/6019bmhmt and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
I'm glad that you got it fixed! Big victory :D If you run into any issues in the future make sure to reach back out to us. ^TK
Please send us an email at msft.it/6014bmhpY and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Though we're not devs we're open to all sorts of suggestions for the game! msft.it/6018bmhri ^TK
I'm not seeing a large number of these so I don't know if it's just your Playstation. The first thing we should do is have you contact Playstation to see if they can help troubleshoot. If not, i'll need to send you up to our tech team for troubleshooting as well. ^TK
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Have you tried switching over to a hardwire connection to see if that resolves the lag? If you tried that and it still lagged we could rule out that there is a disruption to the server. ^TK
What platform do you happen to be playing on and can you tell me what troubleshooting steps you have tried? ^TK
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To keep your information secure, please complete our request form at msft.it/6019bm7wv so we can quickly and safely assist with your question! ^TK
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To keep your information secure, please complete our request form at msft.it/6010bm76C so we can quickly and safely assist with your question! ^TK
To keep your information secure, please complete our request form at msft.it/6013bmAnD so we can quickly and safely assist with your question! ^TK
1
To keep your information secure, please complete our request form at msft.it/6012bmA1Q so we can quickly and safely assist with your question! ^TK
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If that's the case, its likely the ticket didn't go through. You have to make sure that you send the ticket with an email that you have access too. ^TK
You need to let them know in a ticket you want to talk to a specialist. Good to know that we're not able to give you the transaction ID as it is a vital part of account recovery. However, we do have other ways to verify ownership of the account if you send the ticket. ^TK
1
To keep your information secure, please complete our request form at msft.it/6014bmfeg so we can quickly and safely assist with your question! ^TK
1
Please send us an email at msft.it/6010bmfb2 and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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Glad to hear you fixed the issue! If you run into issues again in the future make sure to reach out to us for assistance. ^TK