Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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We strongly suggest you delete this tweet, as it contains personal information that can be used to potentially compromise your account. For further assistance, please contact Support at msft.it/6012boNvy and we will assist. ^FF
Replying to @TheRealGodRBLX
Are you referring to Game Pass? Are you seeing any error messages when you try to download, install, or log into the game? If you can send us a screenshot this will be helpful as well, but just make sure to block any personal info for your safety! ^FF
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Replying to @Chestnut_cat_
What system are you playing Minecraft on? Can you let us know what troubleshooting steps you've tried so far, if any? ^FF
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Replying to @TodorikiIzuku
Feel free to share your suggestions and feedback for Minecraft here: msft.it/6011boNud. ^FF
Help with accounts is done through our ticketing system. To keep your information secure, please complete our request form at msft.it/6013boNDl so we can quickly and safely assist with your question! ^AC
Replying to @premiumproteins
Minecraft Support can't comment on any cases regarding account suspensions or bans. If you've been suspended from your account, please submit a ticket via the "Case Review" form at the bottom of our help site: msft.it/6014boN8K. ^FF
Replying to @brohasrizz
That's not a fun message to receive. Playstation are going to be the people that can help with this. You can reach their support here. msft.it/6018bo2hC ^AC
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Replying to @king1_lucifer
Hey that's an awesome idea! It sounds so fun actually! Feel free to add that Suggestion so our devs can get a look at it! msft.it/6014bo2Nm ^AC
We don't have any information about this sort of thing, but feel free to share your suggestions and feedback for Minecraft here so our dev team can take a look: msft.it/6010bo2NO. ^FF
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Replying to @Zack95895237
We don't DM but can still help. Please send us an email at msft.it/6010bo2xw and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
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Replying to @TheCountryRiolu
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6013bo2v3! ^AC
Replying to @KeshavA14183318
To play Multiplayer with mobile data you do need that setting enabled. Double check that you have that setting toggled on as it should allow you to play! ^AC
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Replying to @GuererOfficiel
Please send us an email at msft.it/6016bo2oe and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
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Replying to @___8964_
Was it a migrated account or did you purchase it directly with a Microsoft account? ^AC
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Replying to @SuperUnsun
Please complete our request form at msft.it/6013bo2jh so that one of our account specialists can look further into this issue for you. ^FF
Replying to @TrippiersCross
For this, please complete our request form at msft.it/6013bo2XL so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID is you still have it and your account name/Gamertag. ^FF
Replying to @ANN11ii
Did you submit a ticket for assistance? I can check on your ticket for you if you have the 7 digit ticket number. Please provide that and we'd be happy to see whats happening with that ticket. ^AC
Replying to @SchlenderJannik
Please complete our request form at msft.it/6016bo2uA so that one of our realms specialists can look further into this issue for you. Remember to attach your Transaction ID/receipt of purchase and your account name/Gamertag. ^FF
Replying to @fox_in_autumn
This will require a deeper investigation on our end. To keep your information secure, please complete our request form at msft.it/6019bo2PF so we can quickly and safely assist with your question! ^AC
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Replying to @_Adloya
Sorry about any delay you're encountering! We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your ticket number, we can check in on the status of your request for you. ^FF
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