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Redmond, WA
Joined January 2013
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Replying to @soymavs
We'd be happy to look into this for you but need a bit more information. Please let us know how we can help! ^AC
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Replying to @Stanley90419967
We'd be happy to lookinto this for you. To keep your information secure, please complete our request form at msft.it/6019bl88B so we can quickly and safely assist with your question! ^AC
Replying to @conall_lowry
How strange! Check out some tech tips that may help with this issue msft.it/6018bl8B8 ^AC
Replying to @Terminalveloci
Please visit our bug report site to see if the problem has already been reported: msft.it/6019bl86N. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6010bl864 ^AC
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Replying to @adamjones615
It sounds like the world itself may be corrupted. Unfortunately fixing corrupted worlds isn't something we can help with at this time but restoring a backup of the world may fix that. ^AC
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Please visit our bug report site to see if the problem has already been reported: msft.it/6019blB7U. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6010blB7q ^AC
Please send us an email at msft.it/6017blBAh and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
Replying to @Aryaman091
Are you receiving any error messages when attempting to update? Screenshots are particularly helpful ^AC
Are you receiving any errors when attempting to install? Screenshots are particularly helpful ^AC
Replying to @ofc_lonely
Please send us an email at msft.it/6013blB0T and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
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Replying to @lynx874
Some tips and troubleshooting for Marketplace can be found here! Hopefully this helps! msft.it/6018blBa0 ^AC
Replying to @OxoPlays
Please send us an email at msft.it/6012blBva and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
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Replying to @Miihaa33
To keep your information secure we can only help with email changes via a ticket. ^AC
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Replying to @takmox6
You can view troubleshooting steps for those error codes by going here! msft.it/6018blBsC ^AC
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Replying to @DylFre
How strange! Are you receiving any errors or crashes with the game? Screenshots are particularly helpful! ^AC
Replying to @KevinLi28583194
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^AC
Replying to @KlixSecond
What version of Bedrock do you have? Windows 10, Xbox, Playstation, Mobile? Once we have that information we can look into this further. ^AC
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Replying to @Alanphipps8
How strange! We'd love to look into this further for you. To keep your information secure, please complete our request form at msft.it/6018blBnE so we can quickly and safely assist with your question! ^AC
Replying to @KevinLi28583194
The ticket number is a 7-digit number you should have received when you opened the ticket. ^AC
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Replying to @craeffle
Do you happen to have the ticket number? We would love to look into this for you further ^AC
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