Mojang Support
 @MojangSupport

Problems with Minecraft ? Visit us at help.minecraft.net

 Redmond, WA
help.minecraft.net
Joined January 2013
  • Tweets 241,574
  • Following 100
  • Followers 478,605
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Replying to @JessePaVOn7
Please send us an email at msft.it/6010bmzeM and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Replying to @mommyroot
It shouldn't be. Are you playing on Nintendo Switch by any chance? ^TK
Replying to @_sordidsentinel
Please visit our bug report site to see if the problem has already been reported: msft.it/6010bmzVI. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6011bmzVL ^TK
Replying to @HappyFace_80
This sentence is a bit confusing to me! Clarify a bit more to me? ^TK
Replying to @yamineko0123
Are you making sure you're signing into the Microsoft login and not the Mojang Login? ^TK
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Replying to @xdYuzex
Please send us an email at msft.it/6011bmKXV and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Replying to @Charence
If you don't have any single players Worlds go ahead and uninstall the client and reinstall it. Then try to connect again to see if that helps. If you have done this already I am going to have to escalate you upward. ^TK
Replying to @baaij_chris
Please send us an email at msft.it/6010bmK1G and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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Replying to @ScoopsCEO @wadeneedham
What troubleshooting steps have you tried at thsi time? ^TK
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Replying to @YTbivks
Please send us an email at msft.it/6014bmJCO and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Replying to @CortanaRule34
To keep your information secure, please complete our request form at msft.it/6019bmJaF so we can quickly and safely assist with your question! ^TK
Replying to @eb00d3
This looks like a bad connection to the server. How long has this been going on for and have you done any basic troubleshooting? ^TK
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If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6018bmJYu! ^TK
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Replying to @xrandomBrand0n
To keep your information secure, please complete our request form at msft.it/6012bmJuC so we can quickly and safely assist with your question! ^TK
Replying to @TikTokGaming11
If you're playing a Modded version we're unable to provide support in this case. ^TK
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Replying to @payten100
We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that should fix the issue as soon as possible. Thank you for your patience while we work on the solution! ^TK
Replying to @KCIO3ERENE
To keep your information secure, please complete our request form at msft.it/6017bmJ1H so we can quickly and safely assist with your question! ^TK
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Replying to @Double0Mango
Are you logging in through the correct launcher and what troubleshooting steps have you tried? ^TK
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Replying to @GoochRash
Please send us an email at msft.it/6012bmyLi and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Replying to @Mosaic_Is_I
Please visit our bug report site to see if the problem has already been reported: msft.it/6012bmyg8. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6013bmygD ^TK
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