Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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If the ticket went through you should have received a ticket in your email in which you sent the ticket. If you can grab that number I can make sure it made it into the queue. ^TK
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Unfortunately, when it comes to corruption there is nothing that we're really able to do. In this case, the backup would be the only option. ^TK
We apologize for the inconvenience, but this is currently a known issue.
The team is currently working on a fix that should fix the issue as soon as possible.
Thank you for your patience while we work on the solution! ^TK
You will need to wait the 30 days to change your username on your account. You can read more here. msft.it/6010bmHZr ^TK
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If this is a migrated account or a Windows 10 edition you will need to continue to work with Microsoft for assistance. ^Tk
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Please visit our bug report site to see if the problem has already been reported: msft.it/6014bmGFK. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6015bmGFz ^TK
We apologize for the inconvenience, but this is currently a known issue.
The team is currently working on a fix that should fix the issue as soon as possible.
Thank you for your patience while we work on the solution! ^TK
We apologize for the inconvenience, but this is currently a known issue.
The team is currently working on a fix that should fix the issue as soon as possible.
Thank you for your patience while we work on the solution! ^TK
Please send us an email at msft.it/6019bm14D and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Where are you trying to download the launcher from? If it's from the Microsoft Store, can you try the actual link to see if that works? ^TK
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Please send us an email at msft.it/6012blhdO and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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To keep your information secure, please complete our request form at msft.it/6011blhy1 so we can quickly and safely assist with your question! ^TK
To keep your information secure, please complete our request form at msft.it/6011blh6L so we can quickly and safely assist with your question! ^TK
Please visit our bug report site to see if the problem has already been reported: msft.it/6016blCbY. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6017blCbl ^TK
To keep your information secure, please complete our request form at msft.it/6015blCVf so we can quickly and safely assist with your question! ^TK
I'm not quite sure what this means, do you mind clarifying so that I can assist you in this matter? ^TK
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Please send us an email at msft.it/6016blC3s and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK